Petco

Matthew Wain

Review on dog bathing facilities. (Photo for comedy) 1) Basket with towels, combs given 2) All soap dispenser/water/dryer in one easy unit. 3) Nice Tubs with decent restraint. 4) Friendly staff Pretty impressed with the setup for bathing. Only negative was lack of apron, but that is so minor. Everything else was all in. We didn't need to buy additional soap etc. 15 ish dollars per dog in my state of PA.

B N

Absolutely do not get your dog groomed here. Our soon to be 7 year old Golden Retriever had been coming here for nearly a year — but not anymore. Hannah, pictured in this review, accused our Golden of being aggressive and trying to push her over. Upon calling them back, I immediately began to ask Hannah what had happened as we were concerned, especially if our Golden was being aggressive as she had alleged. Her story immediately began to change and “Well, he wasn’t actually being aggressive…” even though she had just told my wife otherwise. We were told that regardless, the services were completed. When we arrived to pick him up, that was not the case and he was still wet, had never been brushed, and had only been scrubbed. We took him with us and will be disputing the charge with our bank as well as contact Petco Corporate while ensuring Hannah stays the face of this horrible experience. Never again.

Christos Salpistidis

Nice place. I got some wonderful fish there. They were very helpful.

Stephanie Crothers

Their selection of dog food is excellent. I love the buy online pickup in store option and do it often. Petco rewards customer service stinks to the high heavens tho. A petco employee at the Media location called Rewards customers service without resolving my issue at no fault of hers and the manager gave me 50% off for my troubles. Really an excellent staff. Every time I'm in there, they are so helpful, answer my questions and have a smile when they greet me. That is what customer service is all about.