Address: 267 Berlin Turnpike, Berlin, CT 06037, USA
Phone: +18602599020
Sunday: 10AM–7PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Kayla Mont
Good store to buy pet stuff. Employees are nice.
Leanne O
Would not recommend bringing your dog to be groomed here if you have a mixed breed. I made the mistake of bringing my dog here for a bath and brush since my Goldendoodle was in need but our regular groomer wasn’t available. Although they got us in quickly, the gentleman who groomed her was reckless and I almost yanked my dog out before she was finished. I was given an original time estimate of 3 hours since they weren’t busy and she didn’t need a groom aka trim, etc After 5 hours I called since I hadn’t heard anything, and when I spoke to the manager no one in the grooming department knew where my dog was. They finally located her groomer and the gentleman had apparently gone outside to take a break. At that time he took my dog out from where they keep the dogs crates and she was already partially dry from sitting in a crate so every time the groomer tried to brush her fur that was already starting to curl, he literally had to yank on her to get through the tangles because he had waited too long to dry and brush her. Thank goodness my dog is a literal saint getting groomed because the way he handled her-I’d have bitten him. The only reason they get any stars is because the manager did refund my groom. But from not knowing where my dog was to seeing how they groom dogs? Would never go back for a groom there. The store itself is clean and overall well stocked. But the grooming was unfortunately a very sad and disappointing experience.
Leslie Ann Landry
Photos with Santa love petsmart a ton of variety nice people and easy to navigate
lionel ocasio
I don't mind waiting for my pickup order, but older skinny lady with grey hair didn't listen to what I said when I stood there first in line waiting for my pickup. I said I ordered online and am waiting for someone to help me. She turned her back to me and started ringing out the line. Then when I tried again to explain to her what I was there for she waved her hand at me to dismiss what I was saying with an attitude. Not a really great experience picking up my order after a 12 hour work day. Humble yourself some more lady. 🤦♂️😒
Thanks! Your review is awaiting moderation.
No jumbo rats at this time. But if you I need sm to med. Rabbit's I can help you for your guys!;🐍or 🦎
I only saw parakees
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.