Friendly's

Category: Restaurant in West Springfield, Massachusetts

Address: 1094 Riverdale St, West Springfield, MA 01089, USA

Phone: +14137339062

Opening hours

Sunday: 11AM–11PM

Monday: 11AM–11PM

Tuesday: 11AM–11PM

Wednesday: 11AM–11PM

Thursday: 11AM–11PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Lydia Moore

Jul 30, 2022

I’ve been here twice, and both times I’ve had the luck of having Cheri as my server. She is so sweet, attentive, always making sure her customers are happy and full. I will absolutely come back to this location again because of Cheri:)

Matt Vezina

Jul 16, 2022

Stopped here for dinner after a late day at Six Flags when most other nearby restaurants were closing or closed. Late hours are a big plus for this location. The food was good, the fries were piping hot and crispy, and the service was prompt. A discount on the small sundae when combined with meal is nice too. I thought the "new" Brisket Supermelt was a little thin on meat for $14 but that's a minor issue. Most of all, our server Jason was an absolute riot and had me and my girlfriend in stitches laughing with his stories.

christopher goguen

Jun 20, 2022

I ordered waffle fries, got regular. My burger was also missing the fig jam. Was supposed to have brisket on it but tasted like fatty pot roast. We also ordered 2 medium sundaes to go. There was barely a single scoop of ice cream and maybe a tablespoon of hot fudge on them. I haven't been to a Friendlys in years, and I won't be going back. No surprise why the chain is vanishing.

Shawn Wilson

Nov 14, 2021

This has to be the worst restaurant experience I have ever had in my entire life. First off, we stood awaiting simple acknowledgment to be seated for roughly ten minutes. Secondly, our waitress changed twice and finally the one they set us up with happened to have the worst attitude rolling her eyes at our orders, sucking teeth, scoffing and so on. Finally they get us just our drinks and my wife’s cup of water had dried syrup from soda on the inside. Then, when we got our entrees, the fish had a STRONG fishy smell, spots of grey, and made her stomach turn after only a few bites. When asking the manager if we could order something else, he said yes but no one returned to take the order (after telling us the fish was frozen so it can’t be bad). He had walked by several times. After about 15 minutes of waiting I walked up for the check and they comped the fish luckily, but not without an attitude. The waitress SNATCHED the receipt from the manager. The entire time we felt unwelcome and uncomfortable. My advice is to avoid if possible. (In my opinion a health inspection is way overdue, Ice cream still good though.)

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 10, 2021
Joe Grimaldi | Mar 11, 2021

You have to wear a mask. They clean booths 100% with limited seating

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Does Friendly’s deliver?

Friendly's (Owner) | Jul 8, 2020
Friendly's (Owner) | Jul 9, 2020

Yes, we do. You can place a delivery order using our website or via DoorDash, Ubereats or GrubHub.

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