Theory Wellness Chicopee: Recreational & Medical Cannabis Dispensary

Category: Cannabis store in Chicopee, Massachusetts

Address: 672 Fuller Rd, Chicopee, MA 01020, USA

Phone: +14135952011

Opening hours

Sunday: 10AM–9PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

matt rzewnicki

Jun 20, 2022

Fairly frequent customer. Glad that the lines aren’t out the door anymore. Maybe I’ve been getting there at the right times. Staff seems fairly attentive. Most times sales folks will move from one “zone” to another to help keep lines moving. Not entirely sure what constitutes their tiered pricing though. Had some prerolls this weekend from them. The tier 2 that I got were so much better than the more expensive tier 3 that I also got. Oh well, smoke and learn I suppose.

Laurie Hamm (Laur)

Jun 14, 2022

Amazing selection of products. Knowledgeable staff. Inside can be a bit overwhelming for a first timer because of the med/rec separation and overall design of the sales floor, but there's usually enough staff to guide you through. They do not have an ATM inside but there is one within a block (my card didn't work at pos, a bank issue not on merchant). Just wish they were a bit easier to get to as they are not near a bus route.

John Bertenshaw

Jun 2, 2022

Wonderful service and environment. Brianna was extremely kind, informative, and offered great product suggestions! Ive been many times and always enjoyed myself. Will be returning soon!

Chris Solla

May 27, 2022

**Update** Within a few min of posting this I was contacted by Theory for more information on what happened. Very professional and asked if they can make it right. I won't disclose how they made it right but they did and I am presently surprised at the their commitment to their customers. I have since changed my review to reflect their efforts. I placed an online order on 5/25/22 for a pick up on 5/26/22. Received all the email notifications telling me my order was picked and ready to pick up. I drive an hour and 30 mins to get here only for them to tell me, sorry we don't have your order ready for some reason. 10 min go by and he comes back and informs me they no longer have the items I ordered. This is the second time this has happened to me at this location only to get a sorry. Well SORRY, I will NEVER shop this location again, and I will bad mouth this place to everyone who will listen. 6 hours of MY time was wasted between the 2 visits on PREORDERS. I have NEVER had this problem ANY where else. Over the last 3 months I have brought this place about 35 new loyal customers and they will no longer frequent this location. Worst customer service I have received at any dispensary in Mass.

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Questions & Answers

How can you go on TV and say this is the cheaper alternative when in fact you are more expensive than every other cannabis shop in Western Mass..?

Mike Day | Sep 11, 2020
Anthony McLeod | Sep 12, 2020

You're probably thinking of the other shop called Mass Alternative Care. They are the true expensive ones

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Is recreational side open?

Danielle Boncek | Aug 12, 2020
D Johnson (BIGD AT BKNY) | Aug 13, 2020

Yes but better to order online and pickup, much faster

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Can you have an out of state I.D?

Spiro Georgopoulos | Aug 12, 2020
bryan skop | Aug 13, 2020

Yes

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2 questions: Does the website of this place show all flower sold there? If not, do they carry flower with THC contents of 25% or more?

Neil Garrison | Jul 8, 2020
Katie Greene | Jul 9, 2020

1. Yes, all of the flower they sell is listed on the website. 2. For recreational sales, I have not seen more than 25, personally.

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All you need a stae i.d . To purchase cannabis? Is it cash or credit here

danny santiago | Aug 12, 2020
Mike George | Aug 13, 2020

Yes and i believe over 21..cash or credit

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What are the Covid safety practices like here?

People are asking | Apr 9, 2021
Johnny Martinez | Apr 10, 2021

masks, they wipe counter after every customer, I say it's top notch

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What is the most you can buy for recreational use at one time

Stephani McCraven | Nov 10, 2020
Christopher Smith | Nov 11, 2020

One ounce a day

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Do I need a medical card?

DAD MAN | Oct 11, 2020
Dean Schott | Oct 12, 2020

No and you can see the menu and order online (recreational) and medical menu. Ready when you get there

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Can you purchase with a a CONNECTICUT license

Linda Piazza | Oct 11, 2020
Israel Arana | Oct 12, 2020

Yes absolutely

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Im from out of state. Do i need a medical card or is it recreational. All i need is a valid id right

charles Whittaker | Sep 11, 2020
Brian Suares | Sep 12, 2020

just a valid ID or driver's license

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