Econ River Animal Hospital

Martha Wilson

I WOULD NOT recommend this vet hospital. I went there to get a rabies, deworm, skin rash and nail trim. The vet never saw him, the tech was unknowledgeable and they refused to clip my dog's nail because they felt it was not medically necessary and felt I should spend $300 on their shot pkg. I walked out. I make the decisions for my dog. It's taken me another week to get a vet appt...and now my dog is sick, throwing up and diarrhea. I will never go back and will let those in rescue and otherwise what a lousy hospital this is.

Angela Donoso

Dr. Jenkins is hands down the best veterinarian I’ve ever encountered. I have a super anxious larger dog that is so difficult. She saw how anxious he was before we even came inside and she approached his care completely different. We staged his treatment so it wasn’t overwhelming for him. He ended up getting his shots without even noticing , without the need of holding him down or upsetting him. I will not dare take my dog anywhere else! 10/10 experience! Thank you Dr. Jenkins and staff for taking such great care of my doggie ❤️.

Ana Navarro

I would not recommend this animal hospital to anyone. Due to their negligence, my cat Titus missed out on 6 days of critical treatment and ultimately he did not survive. May 11, 2021 we brought our cat here, as we have done in the past when he was sick. He was lethargic and his third eyelid was showing, which indicates illness. They took his blood and urine for testing, did an exam, and said they wanted to do x-rays but the x-ray machine was down. They said they would call us with the blood and urine test results and also call us to come back when the x-ray machine was working again. We came back a couple days later for the x-rays and asked to speak to a vet, as we never got the blood and urine test results back and our boy was still looking quite sick. They said that the vet who first did the exam on Titus on May 11 was on a rotation where they do not work at that location very often, but they do not let other vets examine a pet to keep it consistent with the same vet each time. That is a terrible policy, in my opinion, or the vet tech lied to us. My husband asked if they could please have someone just review the blood tests to see if anything major was off. They looked at the blood and urine tests but did not provide copies of them, and told him everything looked ok and that nothing was off. They would have the vet call us when he/she was finally available to review everything, including x-rays. I kept calling back each day to ask if I could speak to a vet as to why Titus was still sick and what was wrong with him. Each time I was told that the vet wasn't there and they would call me back. Finally, on May 17, I called again and they told us that Titus was in severe kidney failure and offered to hospitalize him. I immediately asked for his medical records to be sent to a different hospital and I admitted him to the different hospital, as I no longer trusted their care. When I finally got to see the blood test results, there were so many numbers that were off the charts (which they put in bold font, and an H or L next to it) that anyone, even a layman with no medical knowledge, could see that something was wrong with my cat. So either they lied to us and never initially looked at the labs when my husband asked, or they did and they are completely incompetent at reading labs. Either they are overwhelmed with their animal to staff/vet ratio (I notice they are moving to a new location being built close by), or the fact that they make you wait outside in your car due to COVID they are just forgetting their clients because they are not physically present in the building anymore (out of sight, out of mind). Either way, they are not giving the level of care that your furbaby deserves. They are negligent and I wouldn't be surprised if they have some lawsuits pending. Titus was left to suffer for 6 DAYS with kidney levels that would kill him, and I don't want to know how long they would have waited if I hadn't called and followed up so many times. Please do not make the same mistake I made simply because they are close to home. Take your precious furbabies elsewhere. It could cost them their life.

Jacqueline Kauhane

We have been here a few times with our geriatric Boxer. Dr Mole saw us today and the experience was wonderful. Our boy is in the twilight of his life, so keeping him comfortable is priority. Dr Mole was candid and thoughtful about Riggo's needs and what was best for his treatment considering his age and condition.