IKEA

Jun Cheung

Nicely renovated place, BUT food court needs a better management, as of 7/24/22 12pm, poor staff manners, no napkins anywhere and no straws, no ice by soda machine and soda sprays everywhere when dispensed. Overall a bad experience at food court.

M O

Always a great place to shop and stroll! They had several fun displays and some cool finds. I'm definitely loving their plant selection and their textiles and bedding areas....don't forget to grab some Swedish meatballs with lingonberry jam, lingonberry juice and some of their sweet treats in the cafeteria like restaurant.

Luke Constantino

THIS PLACE IS BIG AND YOU CAN GET LOST IN IT!!! Even though the food line was long it went pretty well. I got the plant meatballs with regular Swedish meatballs and with Smoned Salmon and this decadent Almond Caramel cake that should be illegal! Everything was delicious! They had some simple furniture there at a good price. Seemed like they had something for everyone. I bought a small bamboo cutting board and a scrub brush for dishes, along with some frozen Swedish meatballs. THIS PLACE IS ALOT OF FUN TO GO TO... SOMETHING FOR EVERYONE!!!

Frank Bellino

No wonder this location only received 2 stars on Yelp. They barely deserve one. We decided to buy our mattresses from IKEA. They have the exact mattress we like so we decided to order the same one. Their website states they had 18 in stock at the time but it didn’t allow us to order it on their website. We call the Brooklyn location and were told when ordering online, it’s sent from a warehouse, not from the store. We asked if we can order it through the store but were told we had to physically come in to order it. We asked due to inconvenience could they make exceptions, … no! We go to the store (during a pandemic), walk the 20 minute maze to finally get to the mattress section and ordered it. We were told we only had a choice of 2 days to get it delivered. Neither date worked but were told those are the only 2 dates. No apology, no explanation, so we booked one date. I stated to the sales person that I live in a high rise and there are time restrictions for delivering furniture/mattresses (10am to 4pm). She said no problem. Later I called to reschedule to a date that was convenient and there was no issue when I did it later by phone. The day before the delivery I get an automated call stating my mattress will be delivered between 9am and 11am. I press 3 and speak to someone and again reiterated the 10am-4pm situation. They said they will ‘make a note’. Day of the delivery, they call at 9:15 and said they are 10 minutes away. I again reiterated to the driver the 10am-4pm situation. He said office will call me. Ten minutes later I get a call (bounces to vmail as it’s suspected spam call). I listen to message and call back the number they gave me to call. After a 10 minute hold I tell them the situation and they said they may need to reschedule. I had to state that it would be inconvenient to have to take off another day for no fault of mine. The drivers were told to come back the same day and did around noon. They deliver the mattress, but they didn’t take off the plastic, the box and the pouch it came in. They just pushed it into my apartment, took a pic of it and left. I asked if they take it out of the packaging and they said no. Although we love the mattress, we do NOT love they way we were treated by IKEA all the problems they could had avoided. During these times, merchants should be making it easier for customers to buy their products, not make it more difficult. If you want convenience and treated with value and respect, I suggest you don’t shop at IKEA. They don’t seem to care about us, the customer.