Address: 3333 Bristol St Space 1057, Costa Mesa, CA 92626, USA
Phone: +17145405830
Sunday: 11AM–7PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Norma Davalos
Customer service is HORRIBLE! Non of the employees there greet you! Let alone acknowledge you!!! They are rude and they seem bothered 😕 if you ask for help! I get greeted better at a drive through at chick fil e or a Target ! Please fix this!
Kenny Nguyen
I came in a few times to pick out some new shirts and jackets. Unfortunately, most of the time, the staff is busy or not even present so I couldn't get much help. The one time that someone did come help, they didn't know much about Express or the selection.
Sandra
I went to return an online order that didn’t fit. Easy enough. It wasn’t busy and got to the counter. The black girl at the front was just putting clothes on some hangers nothing extreme. She saw me and NEVER said a word not a hi or anything. So I let her know I was there to return some stuff. She proceeded to help me but still said nothing. It just made me uncomfortable and she gave off this annoyed yet couldn’t care less vibe. She just gave me my refund receipt and I left. I’m glad I wasn’t there for anything else that required more help from her because I would’ve hated to ask someone like that for any help. Not going back to that particular Express Store. As someone that’s big in customer service since I’ve worked in CS, acknowledgement is big in my book.
kulani seward
Eh pretty clean good zone considering it was the weekend. But could have been definitely more guest engaging with clothing and conversation. Every person that walks in either wants to buy or are looking but depending on the customer service you can change that person from looking to buying a product you show them or help them shop.
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The style is clean, mainly solid colors, and generally slim at express. A bit of a European look. You'll find suits, collared shirts, button downs, jeans, and t-shirts for men. It's a nicer version of H&M. I'm 5'10 170lbs, athletic/muscular build and medium generally fits me well.
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
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