Franco's Pizzeria and Deli

Chris March

I've ordered a few times from Franco's. Love their large selection of keto and gluten-free options. However, the last time we ordered takeout, we came home with breadsticks instead of a gluten-free pizza. I had to run back and exchange it. There was no apology from the staff or accommodation made. They actually seemed pretty irritated with me despite the mistake being entirely their own. Despite this, I still love their food and admire the dietary options available.

Bridgette D

March 2022 update. I placed an order thru uber eat. Order was delivered on time. However the chicken Alfredo I ordered was completely wrong. The chicken was dry and overcooked, no sauce at all. So I call to explain about my food, the lady who handle the call was rude and defensive. I understand food mistakes happen. But how dare you tell me I lying about a $20. Order. So now I will just post the pic on a review. I been coming here for years. Not anymore. Update 2021- I haven't had a bag experience since that day. Food always good and friendly staff. I been coming here for years for the homemade cake. I updated this review after some time and a few more visits. Even during covid they rocked. Food is good. I work at a hotel front desk, so i send alot of business here, unfortunately the lady at 2 am on 2/5/17 had the worst attitude ever. I do understand its late, but my company sends alot of business and has your menus on display for our guest. That just may change. Nobody has to deal with bad customer service in 2017. Just very unprofessional and rude. I hope that changes so i can change my rating.

Barry Boucher II

What's the best part about Franco's? Is it the pizza... the pasta... or the people? YES! The pasta was freshly prepared and absolutely delicious. The pizza - especially the General Tso's pizza - was hot, fresh and exceptionally good. Our pasta was delivered by the chef, and the whole staff was great! We will definitely be heading back to Franco's next time we're in Syracuse!

Suzanne Holland

The service is great, they are very polite and helpful. The gluten free pizza is excellent! It is a thinner crust but still flavorful and is still good the next day which is unheard of for gluten free pizza! The traditional pizza is tasty as well, fairly standard with big slices- just like what you see in the movies. Only had pizza but I would say this place is worth a try. Also got some killer coupons for the next visit!