Apple Syracuse

Trent

The staff was friendly, attentive, very responsive to questions. I was very pleased with my experience. The store was clean and well stocked and organized. Security was present within and outside the store.

Scott Vezer

Went in for a screen repair after 2 months later my display went completely away and instead of acknowledging that fact that it was most likely damaged during the repair they forced me to get a new phone. Apple is getting worse and worse.

Rich Beers

A mean kid helped me. My Apple Watch face popped off when I was working taking care of patients. He said it is meant to do that when the battery dies. “You’re lucky it didn’t explode.” Why don’t they tell you that when you buy it? It was in perfect shape. Programmed obsolescence. The kid thought I was crazy when I asked him if apple would give me credit towards a new one. “It’s too old,” he says. Apple should be ashamed of itself for not supporting their product. No watch should spontaneously come apart. And for training their icy employees who offer excuses for bad products without the slightest care for the customer? Apple deserves to end up where they were in 1996 - before most of their employees were born. Shame on you, Apple store Syracuse.

Smarter Life

My son loves loves loves apple products and visiting every apple store we can find. lol This store gave us masks when we walked in which was nice. We had 2 fellas that helped us with numerous questions and they were all very knowledgeable with their products. My son needed a cell phone case and he found the exact one he had been looking for since last month. He even spotted his very next case for when we return. Hahaha This store is super clean, well lit, never overcrowded and will always have our business. Thank You.