Red Carpet Inn Orchard Park, NY

Lola Leke

My father booked a room here and left in an ambulance. Literally the moment the ambulance left, the manager asked me if he was checking out. Dad was paid up until the next day, but regardless, that was tasteless. This is after they knocked on my father's door to offer service with no shoes on, and refused to wait 10 minutes even though there were literally no other cars in the parking lotridiculous. I'm disgusted.

Jack Kincaid

Room was easily booked on Hotels.com, clean, comfortable, very reasonably priced. Big thumbs-up !!

Lindsay Reidy

Rude staff, didn't accept any online payment/virtual card/tap to pay (which is what we were using while waiting for physical debit card in the mail)... They have a website to make a reservation through with a discount code but they refused to accept that either. We initially planned to book two nights because we arrived in the very early morning (like 6am) and I was told we could pay $80/night for two nights (the rest of that day + that night) this price was for a room with a king bed and jacuzzi tub. They obviously had the room available, but when I asked to split payment on card and cash (which we were told they accepted) the lady informed us that we would have to still check out at noon, so we offered to pay extra to stay that entire day & upcoming night, told us no and said we still had to check out at noon and come back at 3pm to check back in??? Quoted a regular room at the same price, we asked if they had ANY rooms available that we could stay continuously in, she seemed annoyed at my request and said we could come back at 3pm and pay $100/night... Then she shut the window in my face and turned off the lights. RUDE.

shelli spicer

Staff was rude. The price was insane (paid over 500 because it was a playoff night at high mark) serious price gouging! The room was sketchy/ dirty, most outlets in room did not work, couldn’t even charge phones and the heat randomly stopped parking in the middle of the night. It was 45 degrees in our room by morning and there was no one at the front desk to discuss our issues with in morning. Terrible experience