Red Robin Gourmet Burgers and Brews

Katrina Rosenberg

Went a few weeks back for Mother’s Day, it was super busy, but even with the long-quoted wait time, it really didn’t seem to feel that bad. The staff were wonderful, and it was great seeing the manager, whom I’m assuming was the general manager, actually out on the floor assisting everyone and helping where needed. I do not remember our server’s name, which I wish I did because she was really sweet and friendly. It seems like she has been serving for a long time, and knew what she was doing. We look forward to our next visit as it’s one of my husband’s favorite restaurants.

Lola Davis

Hostess with dark hair isn't very polite or happy. Asked twice if my online order was ready because my pick up time was 713 and it was 735. She went back to ask and then came out and didn't say anything. So I asked 2 other people and they never came back. As I was telling them to cancel it and refund my money they told me it was being bagged up. They forgot my ranch and honey mustard. Also with a restaurant having free refills on fries you would think my Togo food would have more than 10 fries and half of them were WET. One sandwich was cold.We came specifically for the fries. Poor customer service and NOT IMPRESSED by the food.Totally dissatisfied and disappointed.

Peter Petersen

Great food but especially great service. We were greeted and seated within 2 minutes. Our waitress Charisma served us with excellence. The refills for our bottomless floats and fries was waiting for us instead of the other way around. She checked on our table every 3-5 minutes as well as other tables around us. We left very satisfied and in return she was greatly rewarded for her excellent service.

Candi Cane

Waiter was extremely nice, very hip and the food was very good. I had the Avocado grilled chicken salad and the sunset lemonade and it was very refreshing. Also, the Poppin lemonade was definitely popping. Lol