Pipeline Restoration Plumbing

Matt McCawley

I found Pipeline several years ago when my parents rental property had a slab leak. Pipeline was great- very attentive and fixed the leak quickly. The pipe held up great for 5 years but recently started leaking again. We called Pipeline to initiate the warranty they touted when they sold us their services but were told that the warranty no longer applied since we ended up selling the house to a family friend. We spoke with three different people and were told the same thing, "It's in the fine print". While I can't argue the terms of their service, if it is fact written in the paperwork, it's evident that they're prefer not to do the right thing. A "lifetime" repair should not have failed after five years regardless of who owns the home. I respect their legal right to not stand by their services but would also like potential customers to know about our experience should you have a warranty claim for their "lifetime" product. You may be better off taking your business elsewhere, I wish we had. *edit* They called our friends back this week to reiterate that the repair was not covered under warranty but offered to come out and provide a quote to repair it again. Thanks but no thanks.

Necia Bower

Add us to the extremely happy customer list. We were referred to this company by a neighbor. The owner Roy and his son are the most honest and professional business people we have probably ever met. Integrity in business seems a little hard to come by these days. They Have It! Everything was done in 1 & 1/2 days. There was no mess, no holes and the cost was 1/3 of re-piping. The work has a lifetime guarantee. We have never had a slab leak but our home was built in the 60's so we were due. We had several estimates to re-pipe both with copper and Pex. The costs and complexity just did not match up to the benefits. Rodents love to eat Pex. New copper isn't holding up due to the additives in our water, 50 holes in the wall, the whole asbestos mess and huge expense, It was an easy choice to re-line instead. We highly recommend this company. Thank you Pipeline Restoration

Alison Dover

We had some moisture in one of our bedrooms, and Chris came out to do a free leak detection. He had clear expertise, spent almost an hour at our house, and ran multiple pressure tests on our lines. He even fixed the leaky sprinkler in the back yard for us, just to make sure we weren't getting a false positive (we were!). At the end of the test, he concluded definitively that we don't have a leak in any of our pressurized water lines, charged us nothing, and recommended someone to call next for another free consult. The guy they suggested we call had a similar level of expertise, spent an hour troubleshooting with us, and helped us diagnose the problem. I hope I never have a slab leak that requires pipeline's services, but if I do, I'd call Chris back in a heartbeat.

Gitta Terry

Pipeline has been quick to repair 1slab and 2 pinhole leaks for me. Mike and his helper are very professional and careful to explain each step and what my options for repair are. I can highly recommend them.