El Pollo Loco

Alex Velasquez

Chicken is always dry and shriveled. Birria tacos are good but 2 for $10 is really high priced

Mr C

After tonight service, I decided to look at the reviews that I agree with. The females on the night crew are very rude, as we double checked our order at the counter, we didn’t see our mac & cheese. On top of our beans was rice we thought it was a mixup so we asked for the mac & cheese and pulled out the rice, the girl who put the order together literally snatched the rice off the countertop and said “Oh I gave you an extra side your mac & cheese is under the salsa” She grabbed the rice off the counter as if she was paying out of pocket for the rice. Made us feel super awkward.. We double check the order cause every time they forget a side it’s a drag going to this place at night

Salina

My chicken is terrible looking. You can tell it's old and over cooked. Used drive thru for lunch and the team member just handed me the bag. Didn't say have a good day or anything to confirm my order was all there...receipt says David. Service is just poor. 2star is just me appreciating my drink.

patricia_Pin Hdezarce

The worst location that El pollo loco has, make you wait on the drive-thru almost 40 min. Because there's no chicken ready, and at the countertop inside the employees with a very bad actitud it seems That I am begging for free food bad manners they need to be trained for customer service