Address: 6001 Pleasant Colony Ct SUITE 101, Crestwood, KY 40014, USA
Phone: +15022414777
Sunday: 12–10PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
Robert Burnett
This is really more of a complaint against the entire chain than just this location but the local management certainly didn’t help matters. First I’ll take responsibility for my wife ordering our order at 6pm until 5:00. She did the order online (2nd mistake) then paid for it online (3rd mistake). When she realize she put the wrong time on pickup she went back to the app within 5 minutes and it does not allow cancellations! Even an hour and 30 minutes out from pickup? Okay so she calls location and 1st ask if they can move order up? “Nope we can’t we are required to do orders as they come through the system.” I assume this because Corp doesn’t trust that a local manager can think for themselves and make decisions. So I arrive early and find out the situation. I ask them if they can just cancel the order. Still 50 minutes early. Manager says he can early. I’m here for over 20 minutes and still waiting. All this for cheaper than freezer aisle pizza. As soon as order is cancelled I’m on my way to Hometown Pizza. Suggestion to Corp. Fix your app to allow modifications with certain windows and train your team on how to use the systems. Quick note now that I’ve been waiting for 20 minutes they offer to go ahead and put the order in and have it ready in 10 minutes. Nope cancel please…. Of course manager ain’t sure how to cancel. Has to reach another manager. This will be last time I order from here. I was going to do a 2 star review because it’s not local teams issue but now it’s getting ridiculous. Manager is now saying he is too busy to come out. 30 minutes and counting. Well I’m not leaving. LOL. Manager finally came out 35 minutes into this and with 30 seconds cancelled my order. Good grief.
Kathy Thompson
Seriously sitting here for an hour waiting for pizza! This is ridiculous and unacceptable. This store has steadily gone downhill for several months now. Never coming back, absolute garbage.
rob koons
I would rate this little Cesar's as one of the top little Cesar's nationwide. Just a tremendous business as evidence by the amount of people who go here! Nothing but great things to say about food about employees and management.
Volta Haze
For a company that’s slogan is “hot and ready” I think this store missed the memo. Let’s be honest for $5 I’m not expecting much, but the “ready” part is key. Every time I’m been to this location I’ve had to wait 1/2 an hour for one pizza. Other pizza places can make and deliver pies within that time. Will be a while before I convince myself to try again
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Always good. Occasionally you have to wait but 99% of the time its ready on the spot and they even have a drive through.
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