Address: 900 Holt Rd Bldg 1, Webster, NY 14580, USA
Phone: +15858726772
Sunday: 9AM–6PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Courtney Smith
Alexis is the best aesthetician, i will always see her whenever im in need of some hydration. Shes gentle and thorough. Only giving 4 stars because of the difficulty of getting an appointment at Massage Envy Webster, they are always booked up!
Jamie Mosley
I went for my first ever massage last week and they have you complete a questionnaire before starting asking your problem areas. I filled that out and again reiterated my concerns face to face with my therapist. Over half of the massage time was wasted on areas I didn’t have concerns with so then she wasn’t able to get to my problem areas as there wasn’t enough time. I let them know in my follow up survey and additionally sent an email with my concerns. I received a phone call offering for me to come back and PAY an ADDITIONAL $65 to get another massage at the intro rate instead of $115…. I literally felt insulted by that. I’m not satisfied, but I’m asked to pay more money to come back and make it right? Seems a little backwards to me, but definitely know now that I won’t be back to any massage envy ever again.
Becky Wolford
I have been going to John S. at the Webster, NY location for a few months now and he’s amazing. Always ask if we are working on any extra problem areas and if I say yes he makes sure to work out all my knots! 10/10 would recommend!
Kim Rieger
The massage was very good. I did get relief from sore spots on my body. My only issue is I pay for a full hour and I only had a 40 min massage. I wish I had more time to get my bad knee taken care of . I should have spoken up but I thought when I got into the room at 11:39 I would at least be worked on until 12:30-12:35. I don’t know if I will go back
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
$50.00 introductory special. They will then try very dilligently to sell you a monthly membership
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