United States Postal Service

j v

Redondo carrier seems to have lost package. Put on truck July 9. its now July 11 and no delivery scan. Did he take it home with him?

Shelley Conger

I had a great experience the other day. Both staffers were cordial and fun! Line was short. I was going to do self serve but the staff were so friendly, I chose to wait in line a few mins so I could meet them.

Danielle Ladd

Horrible experience. I went to get my passport expedited and pay for expedited mailing as well. All i wanted was a breakdown since it was $271.72 the counter clerk laughed and said the usps isn’t stealing from you and told me to relax of course i got upset and he threatened to cancel my transaction and not send it out . I brought this to the supervisor attention and she asked me if that was true and he was gonna ask him. Why would i lie about that? He passed by and snarkley waved and said hi sweetie. Such and uncomfortable experience I will not be back to this location.

Linda Lykke

I stopped in at the US Passport Agency office to confirm details regarding a mail in passport renewal. The attendant could not have been less helpful and more rude. I wanted to confirm 1-2 day return fee since I myself had been getting residential mail service twice a week only. She said the Passport would be returned only a day later if I didn’t opt for expedited shipping which is a total lie. I then said oh the agency sends the passport by Priority Mail now? To which she said no just First Class. I knew this from other family members renewing. I don’t see how Priority Overnight Mail can be compared to regular First Class which doesn’t track btw. These are troubling times for the USPS particularly with the upcoming election debacle. I’ll gladly pay the $17.13 extra to have the passport overnighted. Better to ask a bonafide federal Passport Agency these questions. We have the absolute worst branch of the USPS in Redondo Beach.