Country Inn & Suites by Radisson, Portage, IN

Katie Puchowski

We did a one night stay so we could enjoy the hot tub and pool. Ross at the front desk was very polite and helpful. I called the front desk after our stay because I thought I left my daughters extra shoes in our room. Ross went upstairs and checked for the shoes himself and took my number incase they turned up. I love the customer service.

Verified Hotel Guest

Positive: The hotel was great! It's in a convenient location.Our room was nice. We were given a late check-in without consequence. The staff was courteous. Our room had all listed amenities and breakfast was good! Two pools & a hot tub=bonus! Negative: Shower curtain rod is not sturdy. There was other people's hair in the shower (opposite the drain).

Holli Frazell

The hotel itself was nice. I was disappointed with the service, noise level and room. Especially considering I picked this hotel because it appeared family-friendly and I was traveling with two toddlers. I asked for a pack and play upon check-in and was told one would be brought to our room. Several hours later I called to inquire, again, about it and was told that they’d have to see if one was available… I never received a call back or notice that one wasn’t available. Our room was located on the second floor and the bedroom was extremely bright, even with the shades drawn. I opened the window to check and found a large spotlight directly outside the window. It felt like we were sleeping in daylight. We attempted to move to the pull out bed due to the light, but the sound was unreasonable with kids running, slamming doors and shouting constantly. This was with a loud sound machine on. We enjoyed the pool, but the temperature was very chilly and my son was shaking after 20 minutes in it. Breakfast was a highlight; nice selection and the service was great.

Sarah Carpenter

Room was rundown. They charge a $150 deposit yet the room is already damaged. Our bathroom was in need of major repair. Shower curtain had black stains on it. Cigarette burns on the carpet. Pool area was great and nice! Breakfast did not look appealing to my husband or I so we just grabbed a coffee and a packages pastry. Expensive for what you get!