Ralphs

Che H

This has been my store for 10 years and I'm a regular who works online from home. This is normally a friendly, relaxed store with highly skilled associates. Today was a real disappointment. Kaneisha and Yolandra were so incredibly rude to me that I have to make a review. I usually avoid their line along with Moniesha because they are obviously racist. Today, I didn't have a choice. I decided to try a different technique and instead of greeting them, stay silent. Kaneisha decided not to speak to me or greet me, like usual and I think it threw them that I wasn't speaking. They just looked at each other and refused to say a word to me. What kind of customer service do you train people for??? This is absolutely the worst customer service imaginable! We all love the new Manager though. Thank you

Navid Mc

Worst Ralph’s ever. What grocery store has one line during 5-6pm on a weeknight, and one register open?

Darlene Burton

Typically I have good service there but I just had a cashier lose my rewards card there then turn around and blame me for her mistake. That tells me this will happen again with any small items and the customer will get blamed for the cashier not paying attention. And then you get to hear a male cashier talk negatively about women

Alexis Kuno

I try not to come here anymore because the manager here is rude and muttered something rude and uncalled for under his breath to me when today my point card wasn't working. He sighed and muttered something and kinda gave me a attitude over it. Even thought I come here a lot I've never has issues until recently I get it's busy but if it's not ok to deny that he did anything or said that uncalled for comment when confronted with his attitude and words. Don't bother trying to call here either with help they hang up immediately after picking up. I get it's busy at times and holidays but don't be rude to your customers over a simple fix and say rude things.