Grand Subaru

C c

Went in to test drive a car on lot , 2022 WRX for my wife. That car had been sold so we where going to order one today. They added 3000 in insurance “stuff” ( windows tires paint) on top of list and refused to even sell/ order for list as “ everyone is charging 5000 over list now we are only charging 3000 over list” Well we drove to another dealer and ordered and put a deposit on the same car at a little under list. Great deal No, but it’s also about a 3400 dollar cheaper purchase on the exact same car with taxes and the markets tough right now. Jeff the salesperson was professional and nice but I’m sorry to say not enough to cover 3 gs worth. My wife stated he was one of the nicest car salesman she had ever met. Ive likely purchased 40 + cars in my life. She has met a lot of them. That a good complement. By there reviews they seem to be a nice run dealership, but they sure didn’t earn our business today.

Udey Kumra

Simply the best dealership to get service done. Very professional and they even know what my preferences are as far as test drives and washing are. This is my second car purchased from them. I never had any warranty issues and the work done, was done well. The mechanics take pride in their work to keep the subies going! Other places need to take lessons from them. Thank you Grand Subaru. I hope you can maintain this Gold Standard of Service.

Kristina Aguilera

The customer service is absolutely amazing. I drove over 200 miles just to buy a car from them. Then when I had a problem that a local dealer refused to fix, I called up Grand Subaru. They stand by their word and came drove the 200 miles to give me a loaner and bring my car back to fix without a problem. Very highly recommend them! I worked with Matt and he was beyond helpful.

aneta b

I wish I could give more than 5 stars to the team here at Grand Subaru Bensenville. They could not have made the car buying process any easier. Matt Drwal helped me 3 years ago when I leased my Subaru Impreza and then I came back to him to buy an Ascent as a gift to my husband. He went out of his way to answer all my questions and help me make the best choice- and he was here three years later. That alone tells you so much that the employees stay and they are like family. We had purchased our Forester from another dealer in the area and had no where near the same buying/service experience- and will only be coming here for both. We are Subie lovers for life and everyone here really sealed the deal and made the whole experience so fun. I may have not gotten my huge bow- but I know I truly got the best price with Chelsea's help in finance. PS- the air smells ridiculously good in the whole dealership - they have this thing in their air vent. It was the first thing my husband noticed when he came- just goes to show you they pay attention to the smallest details!