Manila Sunset Grille

Sam Zabala

dito po kayo kung gusto nyong awayin at loko-lokohin kayo ng staff. GO SOMEWHERE ELSE THERE'S PLENTY OF OTHER OPTIONS IN NATIONAL CITY WITH BETTER SERVICE AND MORE FOOD OPTIONS Tip: Make sure to double check your order is truly correct with them in verbal and in receipt. The cashier will verify your order correctly at first sure, but they pull a 180 and miss items anyway, pretend they didn't make a mistake and force it on you. They WILL get argumentative instead of fixing wrong items especially when you point out the mistakes. Experience: There's way too many upset customers when going to this branch. And while waiting for about more than an hour for my order, I have witnessed the staff initiate almost screaming matches with the customers especially the seniors. The cashier that handled my order also made mistakes on mine and when I pointed it out, they started to get aggressive and insist I was at fault for not ordering correctly (?) instead of fixing the items. My dad was eating here with me and is a diabetic so he was too tired and hungry from the wait already to have to needlessly defend the order so I just took him to another place across the street instead. Recommendation: ok i will understand if the food is slow. it takes a while to cook good food. but bad customer service to the point of toxicity is A BIG NO. the staff could be at least honest with the customers that they messed up the orders instead of manipulating them to believe that the customers at fault. they have a lot of customers in older generations and i hate to see my family get gaslit and shouted at by the servers just for mediocre food. For the staff: if you cant take accountability of simply missing to add items by mistake in the order and then proceed to lie and force your mistakes on the customer i am not falling for this inconsistency a third time. there are plenty of filipino restaurants with food just as good if not better around the same area that have at the very least decent service so no one will really miss out on good filipino food if they decide to not eat here. the tasty food isn't worth it if the staff themselves are the karens. tdlr: if i can pick between two restaurants with good filipino food but one was manila sunset and the other did not have staff that are dishonest, deceitful, or manipulative, i guarantee i wont pick manila sunset.

Ruth P

We were about to go get Chinese food, but landed here at Manila Sunset. I haven't come here for many years...perhaps a decade because the last time I came, I was disappointed.... but everyone deserves a 2nd chance (and more, right?). Anyways, the BBQ pork was so amazing. The Pancit Malabon, perfect taste. The Arroz Caldo, yummmmy. Such nostalgic comfort food. Sinigang. Babingka a la mode (so moist). Wow. The taste was so 😋 delicious. There is a sign that suggests that there is a shortage of coconut. So yes, don't expect a lot of it. Remember the labor shortage? He asked for 15 or so minutes. It came back quicker than that. I'm happy. Hope u give them a visit.

Larry

Staff were friendly. I had mine to go and was my first time. Food was excellent for my taste. I would go back when I visit National City again.

Rian C

This is a legit Filipino food joint, with savory entrees (got to have them with rice) to sweet desserts, they have it. Can't really go wrong with anything unless you're really picky. We usually go here to pick up snacks that are too tedious to make at home like puto, bibingka etc.