Address: 28261 Crown Valley Pkwy, Laguna Niguel, CA 92677, USA
Phone: +19496430347
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–10PM
Saturday: 10AM–10PM
E M
Good food but the Employees ruin the experience with their poor attitudes. The workers say nasty things about you in Spanish thinking you don’t know their language. Yeah we heard that lady.
Matt Mirzaei
I got in to the store at 5PM on Sunday to pickup my online order. I was out at 6:20PM. No one apologized to me for the long wait and when I asked them who is the manager at the location, everyone started to speak Spanish and no one came forward to give me the name. This location is horrible and if you care about your time and money, stay away from this location.
Ryan Gray
They did pretty good and were quick, but they got my order wrong and I didn't realize it until I got home. Update July 2022: I appreciate that El Pollo Loco responded to my review. I have to emphasize that we have been coming to this location for a long time and still come to this location often and they have usually been great.
Robert Doran
The food is great. The service sucks. No matter how many times I tell them they get my drive through order wrong. I don't order anything special. Right off the menu. Get to the window and pay. Then they tell you to pull forward and park and forget about you. Then you walk in and they still mess it up.
Thanks! Your review is awaiting moderation.
No. Everything is chicken.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.