Best Buy

Category: Electronics store

Address: 3270 Golf Rd Ste 100, Delafield, WI 53018, USA

Phone: +12626467686

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Justin W

Jun 8, 2022

-Messed up my order information after I explicitly asked about it and told me it would be fine. -Appliance Delivery notified me they were coming during the process of not being able to find my address (However, Amazon does not have an issue). -In less than 5 minutes my order was cancelled to be rescheduled to another date. -0 Support online and their customer service is an e-mail address. Cancelled my order and will never use Best Buy again. Thanks "Cowboy".

Kodiak

Apr 23, 2022

Our office manager went to the store and bought a large appliance that needed delivery. They failed to deliver it the first time earlier this week. Then when I called up to rebook the delivery I spoke to several people who were not very knowledgeable at all, also no direct contact with the store. The redelivery was arranged for today and again the store failed to deliver the item and didn't even call me to let me know. Hours of my time wasted for incompetence at this location.

Douglas Gleason

Mar 28, 2022

We bought a Kuerig single cup coffee maker 3 months ago as a Christmas gift for our daughter. 2 1/2 months after we bought it it broke and now sprays water out of the front all over the counter. Today we tried to take it back with the receipt and they told us we could not return it and had to call the manufacturer. I was shocked that we could not return something that was only 3 months old and already broke. I even had another brand coffee maker in my hands and was ready to spend more money, all they had to do was refund us for the defective one and the just refused. Apparently they only have a 15 day return policy which is just ridiculous. Because of their terrible customer service they not only lost a sale but we will never shop there again!

Robin Sova

Feb 14, 2022

Cowboy was very helpful and informative. Glad to get a phone that I am more than happy with even if they didn't have exactly what I wanted in stock at the store. He could have ordered it, but I wanted a phone that day and he was able to help find one that I like. The whole Best Buy team seemed to work great together. Thank you all for having patience as this was around/into closing time.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 4, 2021
Barbara King | Apr 5, 2021

Excellent- staff amazing, helpful and professional. I will never purchase a cell phone from a carrier again. They are outstanding

Do you fix cracked glass on iPads?

Jill Scheffner | May 4, 2021
Richard Heitzenrater | May 5, 2021

Yes they do. Either there or they send them out.

We just purchased a Samsung smart t.V. I cant get Acorn t.v. on this set. Why? Will I have to bring it back

Karen Janke | Mar 5, 2021
Daddy Sauce | Mar 6, 2021

No just call The Geek Squad at Best Buy

Do you guys sell one wheels?

Punk Ass | Dec 5, 2020
Bs Mom | Dec 6, 2020

Yes they do, but online only

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How is the car stereo installation service?

Lamar Brown | Aug 7, 2020
Savi Lopez | Aug 8, 2020

We have a great team and they are well educated in car audio they'll be able to answer any car stereo questions, but as of right now we are not able to do any installation due to what's going on but what we can do is set up an appointment to another Best Buy where they are doing installs sorry for the inconveniences I do hope this helps enjoy the rest of your day.

how do I set a geek squad appointment at this location

Bruce Lesniak | Jul 4, 2019
Nick Anderson | Jul 5, 2019

I believe you can book one online or just simply call their phone number

Does Best Buy take/recycle old computer monitors and printers?

Shellie McKenna | Jul 4, 2019
Nick Anderson | Jul 5, 2019

Yes they do but it depends on the device they may actually charge you a recycling fee

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I bought Webroot secure anywhere. My laptop is set-up my LG K8plus is fine, but this Samsung Tablet doesn't have the app Webroot Secure Web it does have Webroot but the part that wants you to download secure web says not compatible HELP.

Julie Thurner | Jul 4, 2019
Logan D | Jul 5, 2019

Webroot Secure Anywhere does not cover the option for you to have it on your tablet or smart phone. If you are able to get it through your plan then the problem might be that your software is out of date. If it is up to date then it might be that you do not have a data connection as that is required for Android devices to work with the plans. Hope this helps you out a bit.

Do you serve as a TV drop off site?

knitch yarns | Jul 4, 2018
bubba kahuna | Jul 5, 2018

I don't believe that that they do this anymore.

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