El Super

Category: Supermarket in San Fernando, California

Address: 315 San Fernando Mission Blvd, San Fernando, CA 91340, USA

Phone: +18183365081

Opening hours

Sunday: 7AM–11PM

Monday: 7AM–11PM

Tuesday: 7AM–11PM

Wednesday: 7AM–11PM

Thursday: 7AM–11PM

Friday: 7AM–11PM

Saturday: 7AM–11PM

Reviews

Iliana Duran

Jul 7, 2022

I went today to buy some espinaso because I was going to make posole today. When I got to the meat aria I did not see a lot of people. There was a girl attending and what I can I asume was the manager without an apron and no hair net. The manager was the one that was helping me out and I don’t know about meats to be honest I asked how much it was and got like $40 of espinaso. The lady that was next to me told me to cheek the price because they were trying to charge her more $$$ for just a few pounds of meat and I did cheek the price but when I got home my mom told me that it was not espinaso that the cut of the meat and bone was bigger. Hade already thrown the receipt away and was trying to call the store if there is anything that I can do but no one pics up the phone. Worst store!

Xavier Espinosa

May 15, 2022

This is a good community market. Is bigger spread of products as opposed to some of the other localized cultural markets. Their kitchen is actually excellent. And the good assortments of dishes and the Mexican bakery products are very very well made. They were beautiful produce section and the checkout is always done very expediently I wrote this review pre-pandemic since then my experience at this market has forced me to change my opinion of this place completely. They're never enough cashiers, you wait forever in the meat department to get help. The managers who walk up and down the cashier are rude and never acknowledge you. With so much opportunity to do remote shopping I find that I have more pleasant interactions with the Amazon and WalMart delivery people than I do with the people who work in this store. Doing remote shopping I have greater choices and some better prices than I do hear at this market I can't believe that on certain nights it will be only one cashier open and the line wraps all the way down the aisle. If you get to this market half hour before closing forget about even getting an extra cashier to open up, help finding products. The managers don't even care. Nowadays I only use this market what I need to get last minute vegetables milk eggs but forget anything else. This supermarket chain needs to wise up and see that just because they may see themselves as the the only game in this small part of town doesn't mean that the local town people will come to them. I can drive one mile to the market across town with better variety and two miles to a supermarket with better prices better quality and nicer people. Shame on you Super

Jeannie Ferrer

Apr 4, 2022

My experience at this grocery store is that some of the cashiers was so rude to me. I was in the express line because i only had 15 items and I needed to pick up my son from school. It didn't say how many items for the express lane. After she was done with me she went on the loud speaker and announced that the express lane is for 10 items or less. I was so mad that i put my hair up and said was that meant for me? I said "Oh well" I've been in this line for 30 mins and I told her if she didn't like her job to work somewhere else . I told her you have to take me and ring me up, she rang me up but she was mad. She also announced in Spanish but I understand Spanish because I'm Filipino but I'm not dumb and the language has very similar words in Tagalog and my son's family is Hispanic so I know a lot of Spanish. She was a young girl. I didn't see her name because if i did i would of reported her to her supervisor. The only reason I went to El Super was because the vegetables were on sale and we needed some groceries for the house. Sorry that your review is bad but I didn't have a good experience and I will never ever go to El Super again. I will go somewhere else or I'll send my aunt to go to El Super. You suck El Super. Your customer service was absolutely terrible. I'm the type to go to the store and wait for that person to come out and say something or do something but it would be a waste of time.

Allison Phillips

Nov 27, 2021

Store itself is great and the staff are friendly. However the upkeep in produce is not great. Lots of flies/ molding produce. However, everything else has been pretty good. Love the pupusas here they're delicious!

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Questions & Answers

It happens to be the worst market I’ve ever been to it has disappointed service

Luis Macias | Aug 22, 2020
fina Garcia | Aug 22, 2020

Yes it does even employees are rude but hella good prices on veggies

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Do you deliver?

elena canchola | Aug 23, 2019
David Calderon | Aug 23, 2019

No they do not ...

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What time do you stop saleing hot food

Gilbert Acuna | Aug 23, 2019
El Super | Aug 23, 2019

Hi Gilbert - I'm Lilia of El Super. Our restaurants close at 9 p.m.

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Why does it take 30 min to charge WIC, 30 min to pay seriously Super should do better than this.

Ibeth Moz | Aug 23, 2019
El Super | Aug 23, 2019

Good day Ibeth - Thanks for reaching out to us. The WIC process can be a bit time consuming. We take our time to ensure we're accurately following the procedures and giving our customer the best service possible. Have a good remainder of the week.

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