PostalAnnex+

Category: Shipping company

Address: 816 W Francis Ave, Spokane, WA 99205, USA

Phone: +15093283354

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–4PM

Reviews

Alan M

Apr 24, 2022

I walked in with my son on a Saturday to get a legal document notarized. This is the difference to Seattle. First I just walked in and he could do it, no appointment necessary. Two he was fast, patient and competent. Usually you only get competent in Seattle provided you can even wait or come back the same day. I really needed this document right away so thank you for not wasting my time!

Eric Prunier

Dec 2, 2021

I have used postal annex since before COVID for all my shipping. Never had a problem until now but this was big enough to share. I do about 30 packages roughly per week all brought there as they advertise they do. I brought a box. Filled with over $1000 of inventory in it. Customer calls me 3 days later to tell me it hasn’t been shipped. I am told by postal annex it was never checked in, never checked in by UPS, it was never brought in. Except it was they have us stack packages in the cove beside the counter. So sometime between us dropping and it being picked up the package vanished. I was told if you dropped it we would have checked it in sorry. Will never by any means do business or buy shipping supplies with this company again.

Joss Tribble

Mar 17, 2021

These guys are awesome! Dan worked with me to get an international package shipped to Costa Rica. He was very thorough, making sure everything was perfect to guarantee the package would get to its destination. I also witnessed multiple customer interactions with the other employees while I was waiting. It is clear that this business truly cares about customer service! I will use them for all my shipping needs in the future. Thank you Dan & PostalAnnex!

Alicia Davies

May 25, 2019

I went in on a Friday needing to mail a package for Saturday delivery to Seattle. The woman who helped me talked me out of paying $70 for overnight delivery by assuring me there was an option, through FedEx, that would get it there Saturday for $14. I, of course, chose that option. When I got home and began tracking the package I saw it was scheduled for a Wednesday delivery. What!?! I contacted FedEx only to learn that it had been sent FedEx ground, which doesn't deliver on weekends. It needed to be sent FedEx home delivery to be delivered on a Saturday. Postal Annex advertises the fact they will find the most efficient/effective delivery means. It's their job to know these things. So disappointing. Choose who you ship with carefully if you have a package that needs to get somewhere in a timely manner. Also, be very wary of employees with "in training" on their name tags. Clearly more training is needed.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 22, 2020
PostalAnnex+ | Aug 22, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

Do you have money gram

Mindy Spencer | Aug 23, 2018
PostalAnnex+ | Aug 23, 2019

Sorry, but no. The grocery store next door most likely will. If you need to ship it off afterwards, we'd be happy to help!

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places