Dutch Bros

Category: Coffee shop

Address: 10109 W State Rd 2, Medical Lake, WA 99224, USA

Phone: +15419554700

Opening hours

Sunday: 5AM–10PM

Monday: 5AM–10PM

Tuesday: 5AM–10PM

Wednesday: 5AM–10PM

Thursday: 5AM–10PM

Friday: 5AM–11PM

Saturday: 5AM–11PM

Reviews

Jared Desjardins

Jul 25, 2022

I have experienced increasing frustration while visiting this location. The line takes longer to get through than most locations primarily due to the fact that employees visit with customers who appear to be friends of the employees for a unnecessary amount of time. This is frustrating when I am in a hurry and waiting up to 30 minutes for a drink when the car in front of me has already received their drink but continues to visit with employees for a extended amount of time in total disregard of the line of cars waiting behind them. I have many coworkers who visit this location and have experience the same issue.

dee tee

May 8, 2022

The coffee was good, and the staff friendly. It was raining, and a poor staffer was outside taking orders. The tablet had problems working because of the rain. That's dedication, but management needs to fix that too. Places are understaffed, and you don't need good people getting colds.

Nathan Main

Mar 28, 2022

Good drinks. Great customer service always gets my order correct.

Jennifer Sparber

Mar 26, 2022

I am so bummed to write this because I am a huge dutch bros fan but today my experience with Abby at the airway heights location changed everything I had previously felt. Not only did she make me feel unwelcome she was the most unfriendly worker I’d ever encountered and I my drink wasn’t good at all. However, this will not stop me from visiting other locations because I absolutely love the coffee and every other worker I have encountered.

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Questions & Answers

How can I share feedback with my local Dutch Bros shop?

Dutch Bros | Apr 24, 2022
Dutch Bros | Apr 24, 2022

Our shops don’t have phones - we'd rather speak with you face-to-face at the window! If you need to reach us for any reason, feel free to check out our contact us page for further assistance. We love to hear from our customers!

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Where can I buy gift cards? How do I check my gift card balance?

Dutch Bros | Mar 25, 2022
Dutch Bros | Mar 25, 2022

Gift cards are available at any of our locations, as well as on our website! To buy a gift card online, go to our website and scroll to the bottom. Click on "Shop Dutch" and scroll down until you see "Dutch Bros Coffee Gift Card." Select the value and quantity you would like and then you're good to check out! To check your gift card balance, go to our Dutch Bros website and scroll to the bottom. Click on "Shop Dutch" and then scroll down to the bottom of the Shop homepage. Click "Gift Card Balance" and then enter your gift card number!

What are your COVID safe practices?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

We follow all local, state and federal regulations and guidelines. For details on our COVID safe practices, reach out to our Customer Experience team.

Do you sell food?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

We sell pre-packaged baked goods at most shops. Some areas also have hot food—ask your broista what’s available at your favorite shop!

Do you deliver?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink by visiting us directly!

Is there a special?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

Because our shops are locally operated, specials and promotions can vary. The best ways to keep updated are to use our app and sign up for text alerts if they’re available in your area!

Are you open?

Dutch Bros | Nov 25, 2021
Dutch Bros | Mar 25, 2022

Our updated hours are usually listed online. If our hours change for some reason, you’re welcome to contact our Customer Experience team for more details!

Does Dutch Bros offer donations?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

We love to give back to the communities we’re in! Since each location is locally operated, all requests are handled locally by the management in your area. Please feel free to contact our Customer Experience team. Please let us know where your local shop is so we can help get your request to the right people!

What's the phone number for my local Dutch Bros shop?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

Our shops don’t have phones—we'd rather speak with you face-to-face at the window! If you need to reach us for any reason, please contact our Customer Experience team. We’ll be happy to help you!

What are your hours?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

Our business hours vary by location. For more information, please visit our website!

I’m missing points from my last visit, how do I get them?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

We’re sorry to hear that you didn’t get points for your last visit! Feel free to shoot us an email and we will be happy to get this straightened out for you!

What's the age requirement to work at a Dutch Bros?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!

What kids drinks do you offer?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

Kiddos love our Not-so-Hots, Dutch Sodas, Dutch Frosts and Smoothies!

What forms of payments do you accept?

Dutch Bros | Nov 25, 2021
Dutch Bros | Mar 25, 2022

We accept cash, all major credit cards, debit cards, Dutch Bros gift cards, Apple Pay, Samsung Pay, and Google Pay.

What is the difference between a frost and a freeze?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

A Dutch Frost is our take on a classic shake. A Dutch Freeze is a blended espresso drink!

What are your potential allergens for milk, soy, tree nuts, wheat, egg, and soy?

Dutch Bros | Nov 25, 2021
Dutch Bros | Mar 25, 2022

For detailed information regarding allergens, please visit the contact us page on our website and email us!

Where can I find Dutch Bros stickers?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

We offer a free sticker of the month with every drink purchased on the first day of every month! We’re no longer selling stickers online, however you’ll get one free with every online purchase.

What are your dairy-free/vegan options?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

Our drinks are great dairy-free! We can make them with any of our plant based milks, including oat, almond and coconut. If you’re vegan and your diet allows for cane sugar, most of our products will work for you. Feel free to send us your favorite drink and we’re happy to provide specific nutrition information.

Do I get a free drink on my birthday?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

Download the Dutch Bros app to start earning points, snag rewards and receive a free drink on your birthday! If you don’t have the app, let your broista know!

What flavors do you offer?

Dutch Bros | Nov 25, 2021
Dutch Bros | Mar 25, 2022

Flavors offered at most locations include almond (orgeat), almond roca, banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, raspberry,, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel. Seasonally available options include black sugar, elderflower, pumpkin pie sauce, peppermint and lavender. For more information about our menu, please visit our website.

What drinks are caffeine-free?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

Some of our favorite non-caffeinated options include our Dutch Cocoa, Dutch Frost, Smoothies, Dutch Soda and Lemonade.

What sugar-free flavors do you offer?

Dutch Bros | Nov 25, 2021
Dutch Bros | Nov 25, 2021

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

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