Carter's

Category: Children's clothing store in Kittery, Maine

Address: 283 US-1 Ste 6, Kittery, ME 03904, USA

Phone: +12074394618

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Molly Hanson

Nov 16, 2021

WISH IT COULD BE A NO STAR!!! Worst customer service I have ever experienced. Doesn't take a lot to be a nice person!! Definitely will be trying to get in touch with management to let them know about their employees lack of communication, lack of customer service. I will never go into this location again. Your employees lost a sale. I wonder how many other people have done the same thing here.

Tracy Kisko

Sep 6, 2020

Great selection and prices. Sales staff were very friendly.

Julie Rand

Oct 24, 2019

Terrible service. Every time I buy something at the Kittery Outlet store, there is an issue. Today they charged me twice for the same item so I had to return to the store to get credited... check your receipt closely! Also, the Assistant Manager showed zero concern and barely looked at me as she was playing on her phone while I was expressing my concerns.

Christopher Ball

Mar 26, 2019

My wife loves this place for my son's clothes. Only issue is the fitting gets a little strange

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Questions & Answers

How do I return my order?

Carter's | Aug 21, 2021
Carter's | Aug 21, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

Who can pick up my order?

Carter's | Aug 21, 2021
Carter's | Aug 21, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's | Aug 21, 2021
Carter's | Aug 21, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How long do I have to pick up my order?

Carter's | Aug 21, 2021
Carter's | Aug 21, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's | Aug 21, 2021
Carter's | Aug 21, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Aug 21, 2021
Carter's | Aug 21, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

What are you doing in-store to keep customers safe?

Carter's | Aug 21, 2021
Carter's | Aug 21, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

Are masks required for in-store shopping?

Carter's | Aug 21, 2021
Carter's | Aug 21, 2021

Yes, they are required for all shoppers and employees at all of our stores.

Do they have girl baby Christmas dresses

Paula Kenda | Aug 21, 2020
Sara D | Aug 21, 2020

Yes, I was there a couple of days ago and Christmas clothes are in stock.

Do you sell baby walking shoes

Susan Lochiatto | Aug 22, 2018
Amanda Hall | Aug 22, 2018

His location does not sell the Every Step learning to crawl/stand/walk shoes. Regular shoes start at size 4.

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