Men's Wearhouse

Todd Donovan

Wow! The customer service experience was incredible! Seriously good experience! Ask for Ethan!

Adam Cryans

I recently needed a suit for a funeral, and I needed it fast so I traveled to the Men's Wearhouse in Manchester NH. The overall experience in the store was wonderful. I was helped right away, and after twenty minutes and a bit of money I was on my way with instructions that they would email to me. Fast forward to 3 days later, no email about my suit, and no answer when called. So I make one last ditch effort to call before I make the 2 hour drive to deal with it and they answer and my suit is done. My wife who happened to be in Manchester for work agrees to pick it up. The attendant that I spoke to checked and assured me everything was in the bag. Suit coat, trousers, and shirt. My wife picks it up, the sales rep checks the bag and assures my wife everything is in the bag (the same same rep I was on the phone with). We head for NY the next morning for the wake. Getting into the hotel to dress for my grandmother's wake I come to the terrible realization that Men's Wearhouse has neglected to put my shirt in with my suit! I call and they check and, yup its there. But there was nothing I could do at that point. The associate, Ethan was extremely apologetic and told me to come in when I returned and they would make it right. That brings us to now, I picked up my shirt and again spoke to Ethan, who spoke to the manager and this is where things took a turn. The manager Maria was extremely curt in her remarks of, "well he can return the shirt and get a refund" to which I said I wanted the shirt since it was tailor fit to me. To which she retorted, "give him 30% back" my blood is boiling at this point, but I keep it calm and accept the offer figuring that, the 30% would include the $40.00 I spent in alterations. Nope, for all my trouble, the gas to get to Manchester, and not having my shirt when we laid my grandmother to rest $18.00 is what this location did to "make it right". I will take my business elsewhere in the future. Side note, Ethan was a shining star through the whole ordeal I understand that he isn't management and can only do so much but hats off to him for doing his best. Thank you Adam

Ericka DesRoches

Went with my boyfriend to help him pick out a suit. Shoutout to Jonathan, who was awesome. My boyfriend is a husky guy and Jonathan helped him find something perfect. He ended up getting the custom suit, which came in a timely manner. They did the alterations on site, which were also done in a timely manner. It was a little pricey, but now he has a suit specifically tailored for his size, with fun custom name tags on the inside.

Emily Haight

My boyfriend had a wedding to attend and needed to purchase a suit. Neither one of us had any knowledge of suits or proper wedding attire. We went to this men’s wearhouse and were helped by Chris. He was PHENOMENAL. My boyfriend and I left extremely pleased with the purchase. Chris was so helpful and kind, and did not push anything on us that was not necessary or too highly priced. I did not feel as though we were being “salesmen-ed.” The suit was tailored and ready to go in less time than originally predicted. Overall we had a wonderful experience and will continue to do our business here in the future. Thank you Chris, my boyfriend was overjoyed with his final product.