TotalCare Chino

Category: Urgent care center

Address: 13768 Roswell Ave #118, Chino, CA 91710, USA

Phone: +19095918200

Opening hours

Sunday: 9AM–5PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 9AM–5PM

Reviews

Freddy Paredes

Jun 7, 2022

Total Care is NOT what they call total care. This place does not offer total care. They have ridiculous internal "procedures." I was here because my stomach was hurting. They asked me if I had fever, I said no, but my temperature is above normal. They said: we cannot treat you, because you have high temperature. if your stomach hurts then we need to do telemedicine. Really??? Treat stomach pain using telemedicine?? I told them I don't have covid, and I am wearing a mask, but still they refused to treat. I went to another urgent care in the area and they didn't even ask if I have temperature or not. These are very stupid internal rules. I wish I could give this place a minus 5 for rating.

G Kelly

May 27, 2022

Very bad service. Make an appointment at 5:30, arrived at 4:30, waited until 6:30. At 6:00 being told people(more than 8 groups) ahead of us made appointment at 4:00. Absolutely not!Give U guys suggestion. Try to make appointment as early as possible! Because no matter what time you make, you will be the head of the crowded line!

Linda H

Mar 27, 2022

DON'T GO TO THIS URGENT CARE IF YOU DON'T WANT TO DIE! This is not a urgent care. They are trying to make patient die! My family member went to this urgent care months ago. They were diagnosing him as stomach issue and sent us prescription medication for stomach. However! The issue was not solved in the following months until last week. We went to ER because extreme painfulness. And the doctor said it's not stomachache, but PANCREAS! We are so shocked that a professional licensed urgent care can diagnosed so falsely! Doctor also said the pancreas has been damaged very seriously and some part are hurt really terribly BECAUSE OF EATING THE MEDICATION this TotalCare Clinic prescribed! We are filing a lawsuit. We will fight till the end. This is unacceptable! PLEASE DON'T GO TO THIS CLINIC. They are hurting you!!!!!

Yiyang He

Feb 10, 2022

So after I went to their El Monte location, I decide to change my primary doctor to them as well. I came in the Chino office since this was closer to my house. The doctor is really professional and staff in both locations are super friendly. The office is clean as well. Glad I made that decision.

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Questions & Answers

Do they take medical?

Shane Waldrop | Aug 22, 2018
TotalCare Chino | Aug 22, 2019

Yes we do! We accept IEHP for both primary care and urgent care, as well as Molina and straight Medi-Cal.

Do you accept senior who have medicare and medical? Their own primary physician is a little bit far away and just want to know if they can see doctor in your office when they feel not very good.

Jiaqi Li | Nov 24, 2021
TotalCare Chino | Nov 24, 2021

Hi Jiaqi, yes we do accept straight Medicare and Medi-Cal. If they have HMO though, it depends on their medical group. See here for a full list of groups that we contract with: totalcarenow.com/insurances

I have united health care, can I use that coverage for a covid 19 test?

Susie R | Aug 21, 2021
Lynn Wang | Aug 21, 2021

Hi - it depends. If you have United PPO, you can schedule a phone consult first and we can perform the test next day. If you have HMO, it depends on your medical group and PCP. We can only do the test as an urgent care, so you would need to have one of the medical groups that we take for urgent care, and not us as your PCP. You can see a list of our insurances on our website: totalcarenow.com/insurance

Hi. Do you see people with no insurance? I have high blood pressure and want to get checked?

The hern family and trucking vlogs | Aug 22, 2019
Lynn Wang | Aug 22, 2019

Hi! Yes we do, it's $80 for first time and $60 for follow-ups.

I have a pretty severe infection that is making my face swell up. I have literally 0$. Am I able to be billed for treatment or do I have to have anything up front to be seen.

Foster Bond | Aug 22, 2019
TotalCare Chino | Aug 22, 2019

If you have insurance, we collect the copay and bill the rest to the plan. If you do not have insurance, a first visit is $80 and all following visits are $60.

My daughter is 13 years old and needs a sports physical for ontario high school. Do you provide this service, and if so how much does it cost?

Alena Deziray | Aug 22, 2018
TotalCare Chino | Aug 22, 2018

Yes, our sports physicals are $35.

HOW LONG OF A WAIT IS THE USUALLY?

ALEXIS SHAW-MENDEZ | Aug 22, 2018
Jim Vance | Aug 22, 2019

About 20 25 mins never long

Does urgent care in chino accept medi-cal and Medicare?

CYNTHIA ANDRADE | Aug 22, 2018
Jim Vance | Aug 22, 2019

Yes they do!

I have ringing in my eres

Mike Piccolo | Aug 22, 2018
Jim Vance | Aug 22, 2019

Do some cardio bring your blood pressure down cut out high salts

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