LA County Department of Public Social Services

Category: Department of Social Services

Address: 2040 W Holt Ave, Pomona, CA 91768, USA

Phone: +16265691399

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

francisco juarez

Aug 12, 2022

Maria's paperwork is very helpful. Window A clerk explained everything very well.

Lauren Rich

Aug 7, 2022

DPSS #36 has targeted me by misusing personal information for other purposes than serving me POSITIVELY, they waste my time by having all these different unknown caseworkers who do not assist but more so participate together by not offering me the assistance I need and creating on the spot policies that they use as excuses not to be able to properly assist me to be successful. Mr Neal & Mrs. Ruby Real are horrible Deputy’s/ Authorities here and they do not assist but rather waste time . I feel LA County DPSS is a big money making scheme getting money from benefit theft while they demand personal information to use against me in need. I have experienced predatory treatment without proper assistance leading me to failure. On Friday I spoke to 10 different people and know one could assist me this is an organized Governmental agenda La county Board of Supervisor, CDSS , DPSS, La county 211 and Organizations such as Volunteers of America all failing to issue me proper assistance while denying me adequate resources or no resources at all while others report to get all the resources they need.I would like to be asked what I’m in need of or what housing assistance I need my 1 case worker just be able to assist me without wasting time or causing stress by denying me help adequately and making sense we are in a inflated economy

Tina Curl

Aug 5, 2022

The Best County Office In Los Angeles County. Customer service Representatives are very respectful,polite ,courteous , and very helpful as well as being fast professional and efficient. The front door security team is awesome! very professional energetic and friendly and respectful to all that enters into the building.

Breonna Shaw

Apr 8, 2022

VANESSA PEREZ is a godsend. We were on the phone for over an HOUR, HOWEVER, in that hour she fixed everything on my application and got me all the information and resources I needed to feed my family this week. No judgement or attitude felt just kindness and patience. Thank you.

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Questions & Answers

How many months do u receive gr benefits?

Margie gg | Aug 22, 2018
RESPECTmuhBEARD Gaming | Aug 22, 2018

I think 9 months in a 12 month period.

If I want to transfer my Cal fresh benefits from Riverside county to LA county (Pomona) which office do I notify that l am moving Riverside or L.A so that they can do the transfer?

Cheto Ramirez | Aug 22, 2019
Patricia Papalii | Aug 22, 2019

You notify both riverside and Pomona office. The pomona office on holt

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my disability check was canceled cuz i was put retirement instead, what do i do now?

Richard Vegas | Aug 21, 2021
Crystal Scott | Aug 21, 2021

Call 8007721213 explain the typo they will fix it for you its a easy fix just be patient and explain calmly they will help you

Is the welfare office open

Cheetdog | Aug 21, 2021
Isabel Parreno | Aug 21, 2021

Yes but you wait at the door till they help you

Can i pick up a replcement EBT card at my county office in Pomona?

Sadith Sanchez | Aug 21, 2021
Ms.White Gogeter | Aug 21, 2021

Yes

Can I get my entire card even do I'm from a different office

Daisy Amigon | Aug 21, 2020
Daisy Amigon | Aug 21, 2020

sorry autocorrect was wrong. Yes I meant EBT card

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Do I need to make an appointment to see someone for assistance getting medi-cal? Thank you.

Susan Hodapp | Aug 22, 2019
Lydia Cortez | Aug 22, 2019

No

I was reduced by my help at CAPI because they say I had increased SSI, which is incorrect. I have my SSI benefits dated June 3, 2019 and they remain the same What should I do?

Wilfredo Diaz | Aug 22, 2019
Rickey Jackson | Aug 22, 2019

Sorry only speak English

How would you do the qr7 online, step by step instructions that's easy to understand??

Patrice Saulsberry | Aug 22, 2019
ALBERT YBARRA | Aug 22, 2019

First up load the dpss app it will walk u thru it..

Is it possible to go to any of the county buildings to do a qr7 and turn it in??

Patrice Saulsberry | Aug 22, 2019
D mac | Aug 22, 2019

Yes

I need to make an appointment to see someone about help with my daughter. She has a brain injury and we have delt with it lovingly for over 15 years now but she is really abusive to my husband and I don't want her to come between my marriage. Help.

Dora Guaderrama | Aug 22, 2019
Jordan Lucas | Aug 22, 2019

Contact regional services... but.. i wonder why she's becoming violent with your husband in the first place

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Do they offer county jobs for experienced workers?

Robert Espinosa | Aug 22, 2019
Mrs. Underwood | Aug 22, 2019

Apply at lacounty.gov

Where's my money

Monica Prado | Aug 22, 2019
Jose Barron | Aug 22, 2019

Do you live in covina?

Which bus take me over there from fontana ca?

Rodolfo Vazquez | Aug 22, 2018
Mrs. Underwood | Aug 22, 2018

Go to the Foothill Substation at the Fontana Metrolink. Not sure the number but there's an Express that bring you to the Pomona Hub and you'll take the 482 Foothill Bus. It drops you off accross the street in front of Buger King. Hope that helps

Can I go to any office to drop off Medical Application?

Venita Gatson | Aug 22, 2018
char luna | Aug 22, 2018

Do you have a worker if so then no you need to drop it off were your worker is

Where can i get a Quaterly report ,i haventd received one yet ,and this is my last month to return it ,,please let n know asps ,,

jj * | Aug 22, 2018
BigSerg | Aug 22, 2018

If you are registered on the my benefits page you can fill out and sign it online. Just go to my benefits and sign up and you are able to do a lot of stuff, check on case status, worker info, download documents and fill out a quaretrly and yearly reports its fantastic! Or if thats not your thing you can go to the office and pick one up and fill it out there and drop it in the box dont forget to get a receipt that you dropped it off or you can take it to the window they will give you a receipt. Have fun!

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