Address: 3451 Torrance Blvd #210, Torrance, CA 90503, USA
Phone: +13109449144
Sunday: Closed
Monday: 9:30AM–6PM
Tuesday: 9:30AM–6PM
Wednesday: 9:30AM–6PM
Thursday: 9:30AM–6PM
Friday: 9:30AM–6PM
Saturday: Closed
Young-In Lee
Liz Martes is always so responsive and efficient. She’s a pleasure to work with!
Audrey Schem
Ron Martinez and Liz are very kind and professional people to work with. Ever since starting my policy with their office they have gone above and beyond to service our needs, provide quick responses and show genuine care for our well being and our pocketbook. I would highly recommend their office!
Estephany Guerrero
I’ve been dealing with claim from another insurance company for almost two months now and it’s been a headache for the most part. Long story short my motorcycle was hit in a parking lot at my work and the lady was so kind to inform me rather than taking off. I started the claim with her insurance provider and I understand some situation take longer than other but I feel like I’ve been given the runaround from them. I should have gone through State Farm vs her insurance because I always have great customer service and response time with claims when it’s with State Farm. I started to feel helpless so I called up Ron Martinez today to ask a few questions regarding the issue I was having with the other insurance company due to the lack of help from their adjusters and Ron solved my issue without a hassle. I got a hold of the adjusters supervisor (from the other insurance company) since the adjusters were no help and I provided them with the information Ron gave me and the issue was settled. I’ve been trying to resolve this problem since last Friday (which is a $400 out of pocket rental car insurance expense on my end) and Ron literally saved me $400. The other insurance group wasn’t straight forward and seemed as if they were trying to stick me with a bill that wasn’t my responsibility but thankfully Ron was able to help me out. I can’t stress how much Ron has helped my family and myself out through the past years and during these stressful times we are all going through. No other insurance provider competes with the quality of service I’ve received from State Farm. The whole world may advertise cheap insurance rates but I am absolutely content knowing the price I pay for insurance coverage is what I will receive time and time again from Ron and his team members. Cheap insurance isn’t always the best and I’ve learned that I can’t put a price on my sense of security. Thank you Ron, Liz, and Maria!
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