AmericInn by Wyndham Burlington

Category: Hotel in Burlington, Wisconsin

Address: 2709 Browns Lake Dr, Burlington, WI 53105, USA

Phone: +12625342125

Reviews

Rene Gleason

Jul 27, 2022

Manager is the absolute worst, sour, bitter, uncaring, hard, rude person I have ever come in contact with in a servi e position. I asked for the manager because of her and like she was straight from a horror movie she said coldly, "I am the manager.". She and the stay were a waking nightmare that started at checkin. The beds hard as granite, internet does not work , mold in bathroom calk, floors were damp, bugs in public breakfast area, trash and flies overflowing the trashcan directly in front of the hotel entrance the entire time we stayed, no bathroom in the lobby, no elevator to 2nd floor, internetwas non existing when you tried to load anything it disappeared. At check out time, my daughter had a severe fibromyalgia flare up and she also has a heart condition and was in severe pain, I thought that check out on Saturday was at 12pm. We were running a bit late due to my daughter having a full on pain and other issues. Then at 12:30 pm the manager appeared at the door screaming not asking us to "Get Out Now!" I explained that I thought the check out time was 12pm and that I had been helping my daughter who was in severe pain, (brought on partly because of the granite like beds) and again explained about my daughter's disability. However, she continued screaming and holding the door open and let our small dog run out. I asked her to close the door to contain the dog and also allow us to finish packing. She did not, so I did. We continued to finish packing and trying to get things down the stairs. 5 min later we were called and threatened with the police coming to escort my family out of the hotel. The hotel was not full for that night. I checked. Then 4 days later I was charged a random $275 on my credit card. So, in total this horrid place charged me $633 for 2 nights stay that was absolutely hellish.

MARGARET PAETOW

Jul 23, 2022

Our air went out! We needed a quick place to sleep close to home. Nice clean friendly facility.

K Krapohl

Apr 26, 2022

The lobby, room was filthy. The manager spent her entire time in car smoking unless buzzed. The sheets were obviously not changed. The lobby area too gross to mention. I slept on top of the bed in my cloths in a new set of sheets I had with me and the next night in car. That’s how gross it was. I wish I had taken more photos. I won’t want anyone to have a bad experience. It’s too bad. It used to be a good place.

Ken Burbey

Feb 14, 2022

Room had an odd odor. Room heater filter was completely clogged...how gross. Microwave didn't work. Pancakes granola bars cereal coffee juice or yogurt for breakfast is all they had .Room was very dirty.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do U take pets.

Juliane Thiel | Apr 4, 2020
Alayne Wickert | Apr 5, 2020

Yes, $25 a night pet fee

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places