Bank of America Financial Center

Lucero Milla

WORST BRANCH. Only have one teller open while that one is chitchatting with the customer and there’s a line. Jesus the Manager on his phone instead of helping out. I was waiting 30 minutes for this lady Estela to finish up her conversation so I can finally get called. When I get there she has an attitude because the lady behind me asked how much longer Do we need to wait. I heard Estela tell the guy she was helping “pushy old lady” what a great customer service. When I get to her she has an attitude and says our cash advance machine doesn’t work. Like seriously? Why not say that at the door when you’re waiting to get told you can go inside. All these people need to get trained better to give customer service and just because you’re a manager doesn’t mean you don’t have a teller id and cash to help. Never doing business here again

Garrick Hyder

Probably the worst bank I’ve dealt with in the 20 years I’ve had a bank account. The corporation seems to enjoy making their services cryptic and contradictory. The constant stream of customer complaints obviously gets on their nerves because the staff at this location is always short with you, rude, or just generally unhelpful and unpleasant; at more than one time I’ve been told something that turned out to be false or outright deceptive to get me to stop asking them question. Theres one or two good workers here and I pray you get out while you can (you know who you are)

Shelley Simioni

Bank of America doesn't even deserve one star!!!! They froze my account due to fraud. I understand this, but what I don't understand is they advised me to open another account. I did, then they closed it. They are mailing a cashier's check on the 11th and I won't receive it for a fee days!!! Worst bank ever!!!

Laurie Bassett

This is the worst bank EVER! The customer service is horrible, and there is NEVER enough tellers. There almost always is only 2 tellers and at least 15 people in line. I only have to go in there for my job. I would never have an account there!!! I see lots of employees walking around and wonder why when it's very busy they can't help out?! Would give this bank a negative 0 if I could., and I would never personally bank here!!!!!!!