Garden Grove Hospital and Medical Center

Fang Wang

Horrible emergency room! Only one doctor is working there. Patient is yelling and requesting a help over one hour. No estimated time for service. Why not tell the patient at the register? Then we can go to a different hospital. Unbelievable how they treat the patients! Never ever go this place!

Luis Garcia

I have been bringing my mother to this hospital for 20 over 20 years & I myself have been coming here to this hospital. Today I brought my mom again & had the worst experience. The whole staff was great but the security at the emergency room (tall, build hispanic) literally began harassing me & literally invading my space because my mom was not doing well at all & she wanted me to wait till she was brought in to emergency room. There was another family there. 2 adults & two kids. The security tried to explain something to me but could not understand what he was saying or simply could not explain their policy around waiting in the check in room.He left the other family alone but wanted me to leave after I had already being there 20-30 minutes. If I was there for 20-30 minute’s & no one said anything prior. I tried understanding him but he kept getting upset & getting in my personal space. I told him he made feel uncomfortable & then he Now I want you out. My poor sick mother was a witness on how this security was getting in my face as he wanted to hit me. Again I told him he made me feel uncomfortable. He kept getting upset & the other family’s husband told he would walk out instead of me because he saw my mother condition. Securities should not take a hostile position & it makes it worst when a family member is very sick. This security is a trouble maker. I am reconsidering where I will be going for medical service & most likely it will not be Garden hospital.

Maria GR

My mother had a awful experience. They said they didn't have anyone that there that spoke Spanish, which doesn’t seem right to me since especially in a hospital you need to accommodate to any language . When finally someone that spoke spanish talked to her, my mother said they told her they wouldn't help her there if she didnt have a broken bone or something like that. We went to an urgent care instead and they gave her a steroid shot because it was a sort of allergic reaction. My mom is doing better now no thanks to this hospital .

Alejandro Raul

Received great help and support from the team of staff during my visit today. Words cannot describe how I felt during the COVID-19 pandemic safety protocols that are put in place. Thank you everyone. Continue with your great job of caring for the sick and the injured!