CLUE Inn Escape

Category: Escape room center

Address: 5100 S 375 E ste A, Washington Terrace, UT 84405, USA

Phone: +18016892605

Opening hours

Sunday: 1–10:30PM

Monday: Closed

Tuesday: Closed

Wednesday: 1–10:30PM

Thursday: 1–10:30PM

Friday: 1–10:30PM

Saturday: 1–10:30PM

Reviews

Robert Lee

Jul 30, 2022

The room we did was so much fun! Great experience. We will be back!

ashley lab

Jul 20, 2022

My sister and I were on vacation in Ogden last week and were pleased to find this place. We try to play escape rooms wherever our travel takes us. Combined we've played well over 150 rooms and were big fans of both Peculiar Puzzling Parlor and The Shed. The rooms were fun and challenging, but logical. We felt very welcome and look forward to returning on a future trip to enjoy the other rooms!

Angie Olson

Jul 4, 2022

It takes a lot for me to leave a review, but this was an experience I will never forget and literally mortifying. The owner was horribly rude and has no customer service skill whatsoever from the very second we walked in. Read the other one star reviews. I booked for my daughters birthday party and owner was impatient and the most rude person I’ve ever encountered and I will never return. I misunderstood that a person who is supervising but not playing counts as a player. She yelled at me in front of 10 other girls and embarrassed us all. I was in tears and tried to tell this lady it was my fault for not understanding the policy, but she continued. I told her I felt like she didn’t want us here with her approach and she said I was lying by telling the girls I didn’t know I counted as a player, which truthfully I didn’t. I didn’t want that for my daughters birthday and would never do that to her. I will never return and I’m sad something that was planned was wasted on her inability to communicate. It was so embarrassing and there is a reason people like this shouldn’t be in business. Please read this business owners response to others complaints as well. No professionalism whatsoever and not worth your time. Drive to Layton. COMMENT I LEFT AFTER OWNERS RESPONSE ON BBB COMPLAINT If you assume I would allow sketchy people to be alone with 12 and 13 year old girls you are above and beyond wrong. The moment we walked in the door you were strongly aggressive in your rude and disrespectful approach. I simply said I did not know I counted as a player not that I didn’t want to supervise the situation and you said I was lying. Although I appreciate you mentioning “staff” you were the only one present and as the OWNER OF THE ESTABLISHMENT YOU THINK CUSTOMER SERVICE WOULD COME FIRST. I did nothing wrong by trying to find a solution to the situation because you were exempt in doing so and LETS BE CLEAR about the PHONE CALLS. THE FIRST only asked about the rooms and how to book and which rooms would work for 12 and 13 year olds. The second phone call I asked about switching rooms because I said I may have more girls coming but one wasn’t sure if she would make it and I happily paid the difference for that. IF YOU RECALL I “Asked” on that second phone call if you wanted us to book somewhere else because you were rude then and I should have taken the hint this was wrong from the get-go. YOU ALSO CONFUSED ME WITH ANOTHER PHONE CALL YOU HAD. Every single one of the girls that was there could NOT BELIEVE HOW YOU THE OWNER ACTED. How you treated all of us and there was “NO STAFF”. Just YOU ALONE. SO WHO IS REALLY BEING DISHONEST HERE. THE GIRLS FELT UNCOMFORTABLE AS DID I. If you want every single one of those girls to leave a review on their experience on how you treated us and how awful you were we can have them do that. We have recordings as well as the girls were recording what they simply couldn’t believe was happening. Most unreal uneducated situations I have ever been in. Yes you did yell and every single one of us won’t deny that. You did not educate as you think you did that the supervisor counted as one of the players or I would have booked two rooms. In fact I asked you there if I could book a second room and you said no, most likely because you were the only one there. I had zero reason to be dishonest and what purpose would that serve for my daughter so that I could ruin her birthday party. Your gross and don’t deserve to be in business. Please stop confusing me with someone else. I said over and over again I never asked not once if I could be on my phone. It wasn’t even a thought on my mind and no you didn’t say I counted. As I stated I would have booked two rooms. I only called two times. My husband called the third time to say he was appalled by your behavior and you hung up on him. Your behavior and how you treat your clients is up to you. As a business owner placing blame only directed at customers is a red flag.

Justin Raleigh

Oct 24, 2021

Clue Inn Escape was a great experience. It was a clean and well organized escape room. It was not the biggest room I have ever done. However, I experienced some of the most unique puzzles I have seen yet. Loved the experience, and will be back for more.

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Questions & Answers

How much does it cost?

Rogelio Castañeda | Jun 29, 2019
CLUE Inn Escape (Owner) | Jun 30, 2019

$25.00 Per person.

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