Wells Fargo ATM

Cristy Sis

Highly recommend NOT banking at the Fallbrook branch. My check I deposited was put on hold the next day after specifically asking the teller and bank manger if there would be a hold and was told "NO" by both employees. Reason over a certain amount yet not even that certain amount was released. I have to wait a week for 10% to be released and another week for more of the funds to be available. When calling to dispute and try to get at least 10% released I asked for the managers name I was speaking with and she hung up on me. Ladies and gentlemen customer service right here at it's finest. Yes I called back and spoke to another manager. No never resolved. Yes, I am switching banks. Not first issue with this specific location. Alot of the staff seems unknowledgeable as if not much training. Not personable like other bank locations. (WHICH SURPRISES ME BECAUSE FALLBROOK PRIDES THEMSELVES ON THIS) over all I have had a BAD experience with this location. Not to mention ATM is almost always out of service.

Noemi

Bank is closed, just using the ATM.Thank you for taking the time to share this with us. I’m glad to read you had such a wonderful experience at this location. -Jessica, Wells Fargo HL Social

Don L

Opened a charter account at Wells Fargo Anaheim Hills in 1978. No checking fees for that charter account that I still have today. Always good service at any of the branches that I have dealt with.I’m glad to hear your experience at this banking branch has been positive, Don. We appreciate your feedback. -AJ, Wells Fargo HL Social

Cynthia Jane

Excellent customer service. Brenda went above and beyond to help me. I didn't feel rushed and she made sure I understood.