MelroseMAC - Burbank

Category: Computer store

Address: 2400 W Olive Ave, Burbank, CA 91506, USA

Phone: +18188408466

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Sarah James

Aug 12, 2022

Sorry but this place has no clue what’s going on with apple products. After telling me I needed a new computer because my 2019 wasn’t worth fixing, I got on the phone with Apple support and they had it fixed within the hour. For free. They also sold me a charger a couple of months ago that destroyed my Mac’s charge. Do not recommend.

Victoria Meyers

Feb 7, 2022

So glad I found this place while I was in town! I always have issues when going to the Apple Store and had the exact opposite experience here! Ryan and Josh were so helpful in my time of need! If you’ve got any computer issues come here and ask for Ryan or Josh they will help you out!

Armen Ghevondyan

May 22, 2021

My Mac book pro was not turning on so I took it to get fixed they told me that the screen was the problem and payed $890 and because of COVID I didn’t use it but a sometime later I turn it on and it does not work. When I took it back they said the logix board and they said it’s not there fault even though the Mac book was working fine and they just said the screen was the problem. I DO NOT RECOMMEND ANYONE TO GO TO THIS LOCATION FOR ANY REPAIRS AS THERE TECHNICIANS CANT DO THERE JOBS OBVIOUSLY.

Lizzie Gulick

May 6, 2021

Great service despite being handicapped by the covid virus. Super friendly, knowledgeable, and helpful. I recommend Melrose Mac in Burbank over the Apple phone help and Apple store in Sherman Oaks! These guys and gals are fantastic, they know their stuff.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Aug 21, 2022
Pamela Harris | Aug 21, 2021

Social Distancing, PPE, masks must be worn, plastic partitions between you and the counter person. They are following proper Covid Compliance!

im not familiar with iphones so not sure how to properly word my question but here it goes..Do they help with getting back into an iphone? My grandma doesnt remember apple i d info so she can log into her phone amd view pics

Tee Reezy | Aug 22, 2019
Steven Friedman | Aug 22, 2019

I would go to the apple store, they might be better equipped to handle your issue. You might want to make an appointment thru apples website.

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Why don't you answer the phone?

kingklank | Aug 22, 2019
Elvis Sahakian | Aug 22, 2019

I've never had an issue calling them.

Does this store fix only mac computers or can other apple products be fixed here, such as iphone/ipad?

URBANXHOKAGE | Aug 22, 2019
Jonathan Zimmerman | Aug 22, 2019

They fixed my wife's iPhone. As far as I know, they can fix any Macintosh product. I also think handle high-end video and audio editing systems.

Do you sell refurbished apple laptops?

Dianna Luther | Aug 22, 2019
Oswaldo Leiva | Aug 22, 2019

Unfortunately, they do not, but you can purchase refurbished devices off Apple's Website.

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