Kings Family Restaurants

jessica

My mom and I loved going to Kings in Monroeville for dinner about once a month. Now they close at 3pm and it sucks to not have a Kings close for dinner anymore. This one is the next closest. It’s sad how Kings are seeming to be closing and dying down. But this Kings Restaurant is even better than the Monroeville one. We have been here twice in the past 2 months now and we got Dominick as our waiter. He is so pleasant so friendly so attentive and the best waiter to get. He really is a great waiter. It’s hard to find good ones like him. We really enjoy him. The restaurant doesn’t get to busy when we’re in there but they get more people than Monroeville that’s for sure. The place looks clean and they look short staffed the first time we were there but Dominick really looks like he hustles and gets everyone everything as quick as he can. The manager who was there tonight was very friendly too. We will keep returning to this location as long as it continues to stay open. My mom says please don’t close she loves Kings!

El Lee

We had been at another restaurant, John Anthony's, & could not get our waitress to take our order, so we left & ended up stopping at King's Family Restaurant. I mention this, because the waitress at the first restaurant could absolutely take lessons from Beth, who is the absolutely wonderful waitress we had at King's! Beth was extremely pleasant, kind, quick, & impressively efficient. Honest to goodness, she could easily teach wait staff at a 5-star restaurant! Thank you, Beth. Good job to King's for their training! Merry Christmas!

Leigh Williams

We ordered French Toast Combo and a Broccoli Cheese soup. I was really disappointed. There was very little shredded broccoli, the only "chunks" you see in my picture I posted were crackers. It was tasteless and luke warm. The french toast had large portions but it was in a container that was hot once. The condensation made the french toast soggy and the butter in plastic containers where the french toast was leaked out of the container. So the french toast was soaked with water and melted butter. Eggs were flat..yes the cook dropped them on grill and scraped them, so they were flat. We ordered, told 15 mins. We were exactly 15 mins and ate in the car outside in parking lot. So our food should have been warm. I'm highly disappointed! Not worth your money or time.

Heidi Waugaman

I accompanied a special needs young lady out to dinner tonight, she chose Kings. We arrived at this location and as many employees walked around looked at us and did not even knowledge our presence we waited at least ten minutes to be seated. I kept reading the sign thinking I was reading it wrong and we had to seat ourselves but the sign did read Please wait to be seated. Someone finally walked over to us and said "just pick a table and I'll follow you." We sat at the table and this person took our drink order and delivered them. After waiting about 15 minutes another server came over and said did anyone take your order? I replied "no but someone else was waiting on us". The other server comes over to our table after seeing the second server there and they have a conservation about who would wait on us "I don't care you can take this table." Other one "ok, you sure" I said "I don't care who waits in us." We each placed our order. I ordered a bowl of beef vegetable soup and a house salad with ranch and the young lady ordered a cup of potato soup and a fish dinner. Our soups came out hers in a cup with soup dripping all down the sides and mine is shown in the attached picture. Never would I ever serve my family a bowl of soup that looked like this. The soup was lukewarm and my salad was wilted and frozen. I believe the young lady's meal was ok but she doesn't complain anyway. We were never asked if we would like refills on our drinks, I had to ask for silverware and napkins after basically chasing someone down to pay attention to us. After waiting 25 minutes, I had to ask another server for a to go box for a small piece of fish that was leftover and also requested that she find our checks. Meanwhile people were being seated as they normally are in a restaurant without waiting. Servers were attentive to the other tables while we just sat there waiting for service. I would hate to think we were discriminated against but after seeing the service given to others as we just sat there being past by makes me wonder. I have NEVER in my adult life (I'm 57) not left a tip as a matter of fact I usually start my tips at 20% and go from there, however tonight myself and I instructed the young lady with me to leave NO TIP!!! The service was deplorable, the food disgusting and if she ever wants to go to a Kings restaurant again she will not go with me. I will NEVER walk into a Kings again. There are too many other choices out there. I will also be spreading the word of how myself and my special needs friend were treated!