PostalAnnex+

Category: Shipping company in Oceanside, California

Address: 825 College Blvd Ste 102, Oceanside, CA 92057, USA

Phone: +17604141090

Opening hours

Sunday: 11AM–4PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Kevin Torres

Feb 1, 2022

I’ve shipped here before and the service is okay but today I had an unpleasant experience. I had a bit of a wait, which I understand because they are short staffed and busy. After waiting , I am next at the counter to ask some questions about corporate documents and shipping. Dori starts off by avoiding eye contact and being short and dry with me. Okay, I guess, I ask my questions and as she tells me the envelopes are behind me. As I turn around to continue our transaction and conversation, she starts chit chatting with another women who walked in, I am assuming either a friend or family member since they were speaking the same language. After waiting a few minutes and just staring at both of them because I was in the middle of a conversation with Dori, she then walks away for another few minutes. Another employee is watching the whole interaction and apologizes. Then Dori has the audacity ask who’s next , as I am standing right there in the middle of the store staring at her. I speak up and let her know that we were not done . Dori, I’m not sure if you’re the owner or just an experienced representative, but this experience paints Oceanside’s postal annex as a place that quite frankly does not care about their clients. Please, do better.

Shane McCracken

Oct 10, 2021

I only use this location to ship all my packages. They have their customers best interest at heart, and they really care. I tell all my family and friends about them! I also run a small business and need to ship a lot of items and wouldn’t go anywhere else. They are the best! Go see Evelyn, she’s the best!

Red mud louisiana Morgan

Sep 14, 2021

I love this place my son and myself have been using the business for many years now I have been totally satisfied I love all the little trinkets and cards that they have there while waiting usually don't have to wait that long customer service has been awesome and they always offer extras just in case you need them things that you don't think about which are add on sales but still sometimes you just want to get in and out and if they bring it to your attention great business for them and I'm so glad that I'm not forgetting something so thanks for helping me remember.

Bryssa Montez

Jun 23, 2020

I have shipped twice from this location. My first experience with this location during the holiday season was great. My package was delivered via DHL express in an appropriate and timely manner. The individual helping me was so kind and helpful! However my second experience was not as great. The individual helping me during check out was still super nice and helpful! I paid almost $300 to ship DHL express again, but this time my package sat in this location for 2 days before it was picked up. I had to reach out to the location multiple times, as well as speak with two different individuals neither of which took a accountability. I would hope if a package is left sitting for an extended amount of time, effort is made to notify the customer and reach out to the carrier as well as compensation for not delivering on their express services. Highly recommend trying different methods of shipping.

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 21, 2020
Gabo Castillo | Nov 24, 2021

How can i make a appointment? Or what is the schedule for appointments?

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Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 21, 2020
PostalAnnex+ | Aug 21, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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