Address: 189 The Grove Dr, Los Angeles, CA 90036, USA
Phone: +13239302230
Sunday: 11AM–8PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–10PM
Saturday: 10AM–10PM
TMH
Asos/Nordstrom at The Grove has great clothes but HORRIBLE service. My daughter and I weren't greeted upon entering the store, no one came over to offer assistance with shoes as I tried them on and two sales reps stood there and watched as my 4'11" self struggled to get a dress hanging at the top of the wall. So we just left. Nordstrom needs to retrain their associates on service excellence. Not a good first impression at all!
Henry Velons
Employees at this Nordstrom location are SOOOO helpful. Linda was especially helpful. Although she works in men’s clothing, she was willing to help each family member in my VERY large family. She was friendly, polite and was an overall interesting, funny person. Linda deserves a raise. We absolutely love the employees here. Jemal helped us with our Nordstrom’s card at checkout. He’s brilliant and is extremely good at his job because he came up with great solutions. Our experience here was a 10/10.
MDChild
I enjoy shopping at Nordstroms. The sales person in women's lingerie & Hosiery was nice & helpful. I was not able to purchase the Hosiery I came for because the color S6 was not available.
Timothy Obis
Nordstrom’s at the Grove is extremely clean, always a fair amount of people there, staff is friendly and helpful and not snooty! They have everything you need to look dazzling and sharp on your next night on the town. They carry shoes, clothes, cold weather garments, jewelry and perfume. They have very nice bathrooms. Bathrooms there are top notch and always in order. Toilets flush in 5 seconds, never out of anything, those fancy mirrors with the direct light that give you the confidence you deserve. That being said most of the products they carry are extremely expensive but you know these things will last.
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Not sure what her hair has to do with anything. It sounds like one person was rude. That's never acceptable anywhere. They really don't have a return policy. You can return anything but skin care and makeup. It's legal because nobody is forced to buy what they sell. It's their stuff, their store, and so their rules apply to returns. Or in this case, lack of rules.
Does Nordstrom validate parking for two hours?
Yes but they have few for big girl sizes like 1,2
Yes
Wednesday 10AM–9PM Thursday 10AM–9PM Friday 10AM–10PM Saturday 10AM–10PM Sunday 11AM–8PM Monday 10AM–9PM Tuesday 10AM–9PM
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