PetSmart

Category: Pet store in Cincinnati, Ohio

Address: 3401 Alamo Ave, Cincinnati, OH 45209, USA

Phone: +15137319400

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Princess1995 Shine

Jul 26, 2022

Since Sydney Grace left the salon customer service has been terrible. I’ve always called whenever I needed to cancel an appointment. It wasn’t until managers Angela and Justin took over the salon that I noticed a huge change in the hospitality of the place. I over slept for an appointment and called at the time that the dog should have been checked in. After speaking to rude Angela who states she has been with the company for 14 years and I hope she sees 15 lied that I was actually speaking to her and placed me on hold for 6 minutes while I waited for another very unprofessional associate by the name of Justin who took the phone. No one understands third shift life and accidents do happen. I do not recommend this place and will be calling corporate to speak to these associates about proper customer handling. These people act like they own the place!

Kayla Bennett

Jun 14, 2022

Amber P. did an AMAZING job grooming our pup! She was very friendly, thorough, and detailed. Price is also very reasonable. Highly recommend Amber she is extremely talented at what she does!!

Hollie J. Nesbitt

Jun 10, 2022

I have a slightly disabled dog who cannot stand for long periods of time. I have been taking her to Petsmart for grooming for 12 years, and 11 of those years she has been disabled. Today they refused to groom her. They said not being able to stand is a sign of severe stress. I told them she is disabled. This is discrimination. They were able to groom her 2 months ago and for all these years. Now we have to find somewhere else to take her.

Ashley ST

Apr 18, 2022

Was looking for a portable dog carrier for my small dog. There was a mesh one with zippers and what not, but it was 84.00$ so I ended up getting the plastic carrier for way cheaper. The only thing I didn’t like was they were way expensive for something I could of found at Walmart. The ladies room didn’t have paper towels. Great operating hours.

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Questions & Answers

Does this petsmart have cones to put on my dogs head to stop her from scratching the growth that has appeared on my dogs face

Amie Wysinger | May 28, 2021
Brooke Lynn | May 29, 2021

They did, but I didn't see any last time I was there. Of course I was looking for the treats.

can i weigh my large dog in your store? is there a charge?

ladylynnie | Sep 30, 2020
Joel Kotarski | Oct 1, 2020

Banfield in the back has a scale right at the counter. I'd unofficially ask someone if your dog can just hop up there and get weighed. I'm sure they'd probably say yes without charge

Do you sell bunnies?

Zaw Sai | Jun 28, 2019
Matt Methena | Jun 29, 2019

No, but they do have chinchillas

Do you sell rabbit's or bunny ?

Kelli Mcconnell | Jun 28, 2019
Samantha Baker | Jun 29, 2019

Nope, you can find them at a tractor supply store if not other various pet stores carry them.

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Do they have spiders

Betsy Krausss | Jun 28, 2018
Samantha Baker | Jun 29, 2018

Yes there is a tarantula

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What should I give a dog that constipated and how much is it I saw on website to give them milk

Bobbie England | Jun 28, 2018
Bobbie England | Jun 29, 2018

Collett thank you

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