El Pollo Loco

Andrea Lopez

Didn't get her name but a young women shooed away my mom and I while sitting in the drive thru after failing to give us 2 item we ordered which were not in the bag. The rude part was she and her fellow coworker who took the payment avoided coming back to the window to solve the problem. We were ignored until a young man can to attend our needs. They need to retrain both of those staff members.

jovanny solano

Very un responsible always late on opening, 2 days on a roll. They don’t even put a sign up on drive they to notify people or anything. Not Coming back that’s a for sure thing!

Roger Sanchez

Acknowledgement and little urgency to improve customer service will be a plus, overall food was good, lobby was clean and pleasant with comfortable temperature. Would be nice to see team work where FOH help each other and come out of their station to help with customers instead of running to the back to skip the rush

Mike Serna

Fast service and hot food.Thank you so much Mike! We hope to see you back soon!