The Cedars

Category: Retirement community in Portland, Maine

Address: 630 Ocean Ave, Portland, ME 04103, USA

Phone: +12072217000

Reviews

Holly Groom

Aug 14, 2021

We love The Cedars and its staff. They are so kind to my mom (age 101). They know her very well and always try to accommodate her likes and needs. She has thrived under their care. We are so grateful for their loving treatment and their friendship with Mom and with our whole family.

Nicholas Viti

Aug 4, 2021

I have been an employee of The Cedars for nearly eight years and I can honestly say I can’t imagine another organization that would provide the same opportunities for me to grow professionally and, of course, provide an enhanced quality of care and engagement for our residents. I have worked for corporate health care facilities and, personally, have no desire to return to that atmosphere. At The Cedars our whole team is present and accessible to staff with questions, concerns, or even better, ideas to improve the quality of life for our residents. One of my favorite parts of my job is engaging our residents in unique programs, like Opening Minds through Art, Timeslips, and Music and Memory. The Cedars provided several of us with training to be able to share these programs that actively engage residents, even those with significant memory impairment, in a way that emphasizes their strengths and helps overcome their challenges. I have gone on to pursue advanced training in The Positive Approach to Care to assist working with people with dementia with full support from the organization. I am qualified to train others in these strategies as well. Working in health care is hard work; not for the faint of heart. It requires a team that shares a vision and a mission, as well as a robust toolbox of techniques when Plan A, and even Plan B, aren’t working. The vast majority of staff I work with here are committed to our residents; their wants, their needs, and their dignity. That’s why I have been here eight years and look forward to what the future brings.

Adele Joy-Jones

Jul 25, 2021

I would not recommend this facility to anyone and explained the reasons to Katharine O'Neill, the COO. My father was in the Sam L Cohen household and when you are paying over $15,000 a month, you expect at minimum, good care. The care staff are compassionate, but they are understaffed. At one point my father who was unable to move was left in the same position for almost 18 hours. Several times I pushed the call button only to wait 45 minutes to an hour for anyone to come into the room. A high percentage of the care staff are not educated in end of life comfort care, which was distressful to my father and our family. Calls of complaints to the administrative level were received; however, there was no follow up as promised. For end of life care there were no protocols in place for pain management such as IV pain medications, or a Macy catheter. I was put into a stressful position to move my dad to the Gosnell House for his last few hours of life, so that he could get the pain medication that he needed. This is the first poor review I have ever left and if I could leave a negative star review I would. Short of a couple wonderful caregivers at this facility, I would advise you to look elsewhere.

Michelle Lawson

May 21, 2021

My mother was here for a year. We were mostly satisfied withe the care she got. On the final days of her life our families privacy was not respected in my mom's room by an important staff person on her floor. It was painfully disturbing. I would not recommend for that reason. It was beyond insensitive.

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Questions & Answers

What are the visiting hours at the Rehabilitation unit?

Kat baker | Aug 20, 2021
Cynde Wolfe | Aug 20, 2021

Call to make an appointment, especially during this Covid pandemic.

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Is there a rehab facility at the Cedars? A friend is going to rehab and the only name given was the Cedars.

Nancy T Richmond | Aug 21, 2019
Gerry Doyon | Aug 21, 2019

Yes, they do.

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What is the cost?

nora quinn | Aug 21, 2018
Kelli | Aug 21, 2018

I would call 221-7000 (The Cedars) and ask. I believe it is around $375 a day for semi private room for long term care and $475 for a private room long term care. Its a great facility. I hope that helps.

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