Penobscot Cleaning Services, Inc.

Terry Smith

Scott is always professional to work with when I drop off my rugs for steam-cleaning & takes time to answer all my questions!! In addition, when scheduling over the phone, the receptionist is helpful & caring- knowing my deadlines for completion for rug cleaning is extremely important to us!!! We have taken our rugs for cleaning for over 20 yrs. to Penobscot Cleaning & highly recommend their service. T. /D. Smith

Lucy Nguyen

I hired Penobscot Cleaning Services for typical house cleaning services of my mother’s modest ranch-style home in Deer Isle, Maine. It is hard to find a house cleaner in this area and so I accepted the quoted rate even though it was far far above what I normally pay for housecleaning (honestly it was astronomical and I shouldn’t have proceeded but I was desperate). I thought that at least I would be thrilled with the work but I was wrong. At the request of PCS I submitted a “priority list” of items to be cleaned, understanding that the technician might not get to all items. Well, the cleaner skipped much of what was at the top of that list and we came back to a home where straightforward tasks such as dusting nightstands and other horizontal services were not complete. The hood of the stove was left greasy, the kitchen sink wasn’t cleaned and the top of the shower was untouched. When I emailed PCS to follow up, I was given no recourse, even though the company sent a letter (see attached) to me following the visit saying customers should reach out if they are not “totally thrilled”. Our experience with PCS was bitterly disappointing. We will not be using them again and if I could give them no stars, I would.

chuck allen

We have used Penobscot Cleaning several times for rug cleaning and have been happy every time. Front office staff are exceptionally pleasant.

Shaun stevenson

This is a great company with professional employees that get the job done right! Penobscot Cleaning, cleaned my carpets, hallways, and stairs and I have to say that I'm very happy with the service. I will be calling them again in the future. Thanks again!