UPS Customer Center

Category: Shipping and mailing service

Address: 4 Van Rd, Gloversville, NY 12078, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 5–6PM

Tuesday: 5–6PM

Wednesday: 5–6PM

Thursday: 5–6PM

Friday: 5–6PM

Saturday: Closed

Reviews

George Squires

Jan 4, 2022

Thank you to our great delivery driver Scott, you were a true professional best wishes in retirement you will be truly missed

brandon schultz

Sep 5, 2021

This place is run by the laziest excuses of workers I’ve ever seen. I have a time sensitive package that was already late jumping from UPS location to location by 2 whole days and so when I saw that my package had arrived at the UPS facility here at 12am I was excited to know my package would come the next day at some point. However idk if the workers chose to give themselves a relaxation day or were to high to remember but they literally forgot to load my package on the truck and provided no update to status of my package and the entire next day I sat waiting for it and it never arrived. After talking to support I’m told due to Sundays being another day off for everyone and Labor Day being Monday that I now get the joy of waiting another 3 plus days to get my package that was already 2 days late. Make that a grand total of 5+ days late for my package that was already running late from shipping. UPS and this locations specifically are pathetic

Arlene Perrin

Jan 12, 2019

Driver left an overnight envelope on the ramp in front of the door to my porch during extremely windy conditions instead of just opening the door to my porch and throwing it inside. Fortunately I was at home and heard his truck outside. The package contained a contract from an Investment Company that included very sensitive information. Very lazy service from a Teamster who makes very good money.

Adam Birch

Jun 7, 2016

I had a package that was supposed to be delivered to my apartment, but because there is no safe place to leave it, it was brought back to the facility. I went to pick up the package later that evening with the door tag and was told the truck had not arrived back at the location, but should be back by 7:00pm. Now, the hours listed are something like 3:00pm-6:00pm, so I was shocked when the guy told me I could simply go back around 7:00 and it would be waiting for me on the counter. I went back about an hour later, almost 7:00pm, and sure enough, there was my package waiting for me right up front. I waited about five minutes while they helped someone else load a large box into their vehicle and was then out the door. Very happy with this UPS location!

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Questions & Answers

If my package is at the gloversville ups store today(sat) an due to be delivered Mon, can i go pick it up today?

Glenda Schermerhorn | Aug 21, 2018
Anthony A | Aug 20, 2021

I don’t speak from experience, but I do believe they are closed sat and sun. I would recommend going Monday morning if possible for you — you’d probably get your package sooner in the day.

Does this location offer packaging items?

David Baker | Aug 21, 2019
Angie Smith | Aug 21, 2019

Just for shipping. They don't have packing supplies

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Why can't you just answer someones question instead of telling them to private message them?

Bob Bobb | May 22, 2022
UPS Customer Center | May 22, 2022

To protect customer's privacy, we request that customers send us Private Messages on our social channels as we do not have the ability to have private conversations through this channel. Additionally, not every instance in the same. Sending our team a Private Message with your details allows us to review your specific situation and provide the information available.

Do you offer the amazon free return packaging?

Gannon | Aug 20, 2021
UPS Customer Center | Aug 20, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Why do my packages arrive destroyed? Literally! I received a package today and it looks like someone stomped on it. Last package the same thing. Is this how ups conducts business?

Heather Fegley | Aug 20, 2021
UPS Customer Center | Aug 20, 2021

Hi there! If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

My package arrived at UPS in Gloversville at 6 a.m. on Saturday. Why didn't it get delivered yesterday? The estimated delivery date is listed as Monday. Why so long when I live in Johnstown?

Linda Passero | Aug 20, 2021
UPS Customer Center | Aug 20, 2021

Linda, thank you for reaching out to us. Feel free to DM us at @UPS_Help for further assistance.

My package has been trying to get delivered 3 times and still needs to be delivered can I pick it up at ups myself

Vicki Somma | Aug 20, 2021
UPS Customer Center | Aug 20, 2021

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp. We would like to help.

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Can the notarize a document

Derek Childs | Aug 20, 2020
Nancy Schmaeh | Aug 20, 2020

No they cannot. Post Mark in Gloversville or UPS store on Route 30 in Amsterdam can.

Does UPS make photocopies

Kimberly Andrews | Aug 21, 2018
ronald pettit | Aug 21, 2018

Not at the hub. At the UPS store they might.

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