Dunkin'

kierstyn hadley

That is being nice. This used to be my go to store its not even a mile from my house and on my way to work. But I stopped coming to this store 3 months ago because of the rude, eye rolling people that work here. I will continue to drive all the way to antioch to get dunkin because this store is awful. Today was my breaking point with this store after 3 months I just wanted to grab a quick coffee. I asked for a large brown sugar cold brew. First sge gives me someone else odrer dorsnt dumo it out i wanted her give it to the next people in line after me. That is not okay. So then They gave me my order its not right. They give me a medium so I said hey this isn't right she so the girl just dumps the medium it in a large cup adds more ice amd hands it back to me. Non of this is okay. I'll go back to antioch where at least they are not serving people drinks I have already had my hands all over and they are not rude to me. This while store needs some real training.

Windy Frazier

Worker at register was very helpful and made suggestion to buy the tumblers. However the back staff was argumentative with eachother. Very rude and hateful and made us feel uncomfortable.

Tom Brown

No one was available to cook food. So to be clear, no one could put bacon on toast, with avacdo spread. This is not an employee problem, this is a management problem. The young girl who waited on us was great!

Matt

This location has had a SERIOUS decline lately. Dunkin has never been the pinnacle of coffee and breakfast, but they've always been solid for the price. This location, specifically, had always been pretty consistently decent for years. Within at least the last couple months, I've been here six times, and each and every time the coffee and lattes I've received have tasted disgustingly burnt (the lattes in particular also seem to completely lack steamed milk lately, seems to just be hot milk). Same with the food, my sandwiches are always charred, even the hash browns are always charred. They've also suddenly stopped asking if I want to replace the sandwich bread when they're out of the standard one and will just use whatever they want. I've had croissant sandwiches randomly replaced with english muffins and bagels several times without warning. Dunno if they have some unresolved hardware issues, management issues, or staff issues, but its super obvious that something happened that isn't getting resolved. Won't complain about wait times or staff still learning the register like some of the other reviewers have decided to rant. We're literally still in the middle of a global pandemic, have some patience. But I guess that's America for you.