The UPS Store

Celine Danciu

Terrible. Horrible business to lie and say you offer notary EVEN ON THE WALL IN THE PLACE and online. Drove for over fifteen minutes for them to not even have it “yet” also people who work here always have an attitude. I should have read reviews first as they clearly all have one star. Wish I could give none. False advertising should be an offense to be penalized for. Businesses should have to pay for mileage. Gas (considering it’s almost $5 a gallon now) and time/ wear and tear on someone’s car and energy to come somewhere for false advertising. Would be helpful if they actually answered the phone so you can call to confirm! Thanks for wasting my time.

April Johnson

I called in the AM and spoke to a gentleman about the process of an Amazon return, he was extremely rude and made rude unnecessary complaints about people that come into the store to do business, (He actually called them names and made judgments about their intelligence), very uncalled for and unprofessional. I felt very uneasy about going inside in the PM but fortunately I had a pleasant female employee taking care of my business.

Holly Rapone

If you're walking in and expecting a warm greeting this is not the place. Crossing the threshold into this business full of grumpy curmudgeons who might have reached their limit for the customer service business in the past years. I get it, I do. The day after day of dealing with people has taken its toll and instead of offering the warm and fuzzy greeting, you prefer the cold stare of desolation. I don't know what made you so angry. You are in the business of shipping packages, not explaining the who what where when or why. The feeling your store gives off is "get in, get out, and don't ask questions" I feel uncomfortable in your store and I'm actually quite delightful as a person. You literally made me feel so awkward that I didn't want to ask you any questions. I wish this store existed with different owners. Thanks for coming to my Ted talk. PS: look at your Google reviews. There's a trend that you're not addressing. Please retire.

Mrs Rose

Personally I have had a few problems with this ups location. On one occasion that stood out most was when shipping a t-shirt and a pair of earrings to my sister, I brought my own box and requested that I not need the bubble wrap or peanuts...chuck insisted I purchase. When I requested not to , they aggressively pushed the sale of their materials and to say the least felt as if they bullied me into buying shipping materials I originally requested not to have and that honestly were completely unnecessary (packing peanuts and bubble wrap) for a shirt and a pair of earrings? They made me feel uncomfortable these were not nice experiences. I also feel after reading other reviews that chucks “apology” to other customers are to say the least very insincere by saying he is “sorry they feel that way” rather than he is sorry for the poor service or experience the customer/s had. I always support local business first because that is how we keep our community alive, but while I am doing so I do not like to feel as if I am being beat in the head for my money. I also did not like that I was not shown or informed of what I was paying for until AFTER payment was made. Why do you operate in such an aggressive way, I personally feel the forced materials are disguised as care and concern. I maybe wrong but that is certainly the demeanor I felt from this business and chuck. Some self analysis may do your local business some good, take in some constructive criticism and take time to listen to the issues your customers are having rather than apologize for how they felt as if it their problem alone.