Premier Chrysler Dodge Jeep Ram of Buena Park

Category: Chrysler dealer

Address: 7301 Artesia Blvd, Buena Park, CA 90621, USA

Phone: +17149243196

Opening hours

Sunday: 10AM–8PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 10AM–8PM

Reviews

Jax Vu

Aug 14, 2022

Sold my car here today and I have to say, the customer service was top tier! I went to several other dealerships, with one even giving me a slightly higher quote, but ended up selling with these guys because they were all so kind and helpful! I worked with Braian who I’m convinced is the best car salesman out there. He was incredibly patient despite all of my questions, made the process very quick and efficient for me, and tried his best to get me the best deal. Shawn, the manager, was also a pleasure to work with. Raul in finance sealed the deal for me and helped me through the paperwork. All three were absolute gentlemen and made me feel so comfortable as a woman selling my car! They gave me so much information and just educated me through the process. Can’t wait to come back in a couple months to get my new Jeep. I will only do business with them from now on. Amazing customer service gets you FAR, and they just get it. Highly highly recommend.

Ashley Reyes

Jun 25, 2022

It was my first time going in to get service done to my vehicle. I was immediately greeted by an employee. Once I entered the service department Tony assisted me with great customer service. He went over the details regarding the service that would be done to my vehicle and added a complimentary car wash as well. Once my vehicle was ready they went over the details again and included a discount to the total price. I had originally scheduled an appointment at a different dealership closer to home that was charging me a lot more for a simple oil change. I paid the same amount at this dealership for an oil change and tire rotation as if I would gone somewhere else for just the oil change. The carwash was a plus because I was already planning to wash my car ! Thank you for making my first experience go so smoothly. I will definitely be coming back to get service done to my car !

Vanessa Jimenez

Mar 11, 2022

We had a great experience at this dealership. Everybody was super friendly, Gio, Francis, and Raul were all very patient, friendly, transparent with us. We greatly appreciate it. Hands down the best costumer service we have had.

Krinke

Feb 2, 2022

First I want to say! All photo credit goes to Jeff! Thank you so much Jeff for coming out and congratulating me when the deal was finalized for my Subaru STI! Then! Offering to take these pictures, which came out more than awesome! Mario, thank you for getting me approved with my finance options! All offers being great and ultimately just making it an easier process than other dealerships that I tried to work with, you helped me on making a decision that was very important to me! Mario even offered a better deal on the spot after numbers that I had already agreed on and I ended up going with that offer! Thank you for even mentioning that for me! Francis! I'm speechless Francis! You are honestly the best thing that happen to me in a while! You were attentive, honest, you showed that you cared for my main concerns, the list goes on! Addressing all of my questions with detail and next steps that were best suited for me! Made me feel comfortable on making my next big purchase and having it feel this exciting, so thank you Francis! Don't ever hesitate to go with Premier Buena Park guys! They took great care of me and made a dream come true tonight! I don't doubt for a second they will do the same for you! They deserve more than a 5 star Google review! Thank you again!

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Questions & Answers

Do they provide loaner vehicles if yours is in for service?

Vitel Gandara | Aug 21, 2019
Teresa 30 | Aug 21, 2019

Yes they do. They set up a car rental at enterprise for me. Went there I only pay the deposit witch was deposit back to my account when the car was return. They pay the rental car until my car was fix.👍

What time the service department opens at Monday

Mario Sanelias | Aug 21, 2018
Chris “Thebaldcarguy” Girard | Aug 21, 2018

Service is open M-S 7am to 6pm Sun 10am to 3pm Sales M-S 9am to 9pm Sun 10am to 7pm Sales is in at 8:30am M-S, staffed by the Internet Sales Managers. Also early appointments can be made and are highly recommended. Get in and out quick with out waiting for any department. The easiest time to buy a car is right when we open.

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Who are the employees?

Karen Peters | Aug 20, 2020
Premier Chrysler Dodge Jeep Ram of Buena Park | Aug 20, 2020

We have over 87 employees, all highly trained, committed and smiling faces. What are you looking for with this question? How can we assist you?

What days and hours is the service department open?

Christina Esparza | Aug 21, 2019
Its BigRick | Aug 21, 2019

Check the website for information and hours

Does jeep has any hybrids/plug ins yet??

Raul Burgueno-Osorio | Aug 21, 2018
Suzanne Castro | Aug 21, 2018

Yes

Are you moving your dealership?

William Swint | Aug 21, 2018
Bobby Webb | Aug 21, 2018

Yes to Buena park beach & Artesia

Does a warranty cover tow cost?

Cheyne Blessard | Aug 21, 2018
David Wallace | Aug 21, 2018

Most likely no. I had purchased a used 2017 Ram 1500 quad cab from them and I got a paint chip from washing the vehicle. They would not cover the repair because it was not a defect. That was about a month and a half after purchasing the vehicle.

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