Integrity Auto Repair

John Allen

I took my 2003 Subaru Outback to Integrity in February of 2018 because it was leaking oil. They replaced the head gasket, timing belt and crankshaft seal. Just over a year later, my engine started leaking oil again. I brought it back, they honored the warranty and did the job over again. Last week I was left stranded on the side of the road when the timing belt broke. This time I brought it to a reputable area mechanic who found that the break was due to the tension arm breaking. That mechanic's assessment was that the bolt had been put on incorrectly, probably cross threaded, by Integrity. This caused the bolt hole in the engine block to wear to the point where the only reliable remedy was to replace the engine to the tune of $4,800. I contacted Integrity, apprised them of the situation, and they flat refused to work with me on any level, as the warranty on their work had expired. Now I'm shopping for a new car instead of driving my car for another 100k miles, which I would have surely been able to do had I never stepped through the front door of Integrity Automotive. So if you want to have unnecessary subsequent issues with your vehicle, ongoing headaches, and possibly have it irrevocably damaged like mine, take your car to "Integrity" Automotive. These incompetent, unethical clowns should not be allowed to operate a business, period.

Rosalie Mack

It was quick and although my pocket book wasn’t too happy, the service was excellent. I mean is anyone ever happy to spend money on auto repairs? But the team at Integrity was first class! I spent all day driving my vehicle because I was so happy to have it working again. :) I highly recommend Integrity.

Derek Ross

Integrity has worked on four of our older cars now, and has always given us honest advice. I feel more confident driving on the road knowing they've inspected and disclosed what risks I can expect with my older vehicles. I would recommend to anyone wanting that same confidence.

Gina Larson

Integrity Auto repair is an amazing shop Took my car in last minute.. within 24 hours my car was done by Lorrel!!!! Jessica, is amazing woman she works at the front desk!!! Yes integrity!!! Auto repair is the place to go. they stand by their name they have integrity.!!! they treat you with respect they don't overcharge and they're very willing and helpful... Absolutely can't say enough Wonderful things about this Shop