Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel

JESSICA DIAZ

Hotel was very clean, inexpensive compared to other hotels but comfortable stay. The area is kind of sketchy especially at night. The front desk staff was rude, on their cellphone, and would completely disregard your presence upon entering.

Mathew Stein

Great Holiday Inn, stay here any time I am in Miami. The rooms are very clean and you are kept very cool so you will be relieved when you get into your room.They have a decent little gym with dumbells, a bench, and some elliptical/treadmills. There is a great little Cuban restaurant next door with inexpensive but delicious food and they will deliver to your room free of charge. Highly recommend.

Arun A K

EDIT ____ Thank you Holiday Inn for responding and appreciate any positive steps you take to correct this for future customers. ____ Most horrible check-in ever. Booked this on Priceline, here is what happened. Checked in. PERIOD. The room at first appearance looks clean. But the phone doesn’t work, coffee maker doesn’t work, room doesn’t have a trash can. Called front desk from my mobile, call was picked on third attempt. 5 minutes of wait time, was offered a replacement coffee machine and trash can. 10 minutes after a knock on the door telling me it’s read for pickup in the reception. Wow! Now I go pick it up myself? I needed a coffee, so I went down, picked the machine and trash can , back to room and opened the coffee machine… Yucks!!! I almost threw up. Unclean and filthy smell… come on!! When someone requests a replacement, wouldn’t you double check? Atleast provide a clean and usable machine? I thought that’s it all, next day morning I was planning to iron my dress, boom!!! I only had a table not the electric iron in the room. Unless the table was magical enough to iron the shirt, there is no way around… phone is broken, so I had to make a new trip to reception to request one.

Francis

Positive: Room was clean. Great shower. Excellent wifi. Negative: Mediocre breakfast, but adequate. Good coffee. HIE used to have great cinnamon buns but these were tasteless. No boiled eggs or waffles. Only scrambled eggs, probably from a carton. Still, the breakfast served its purpose.