The Riverstar Casino

Paula Parker

Riverside is an amazing casino. All the personnel and I do mean all the personnel are very friendly and helpful and readily willing to help in any way. The environment is different from any other casino I've been to. Also the 82 Cafe in the casino is wonderful. Best catfish I've ever eaten. Service is quick and all the food is good. I highly recommend this casino for a fun and enjoyable experience.

K P

I have really enjoyed this casino and have won a little money there and until tonight I would have given it a higher rating, but tonight I called the casino to find out about their players club rewards program for new members for a friend of mine. We were trying to decide which casino that we wanted to go to. The man who answered the phone said that they do not give free play to new members and don't give free play for people who are having a birthday. I had just been in a few days ago and had to get a new card and there was a woman in front of me who had just joined the players club. I know that the employee was telling her how she could get free play that night so I asked about that and he said that you can't. I asked if he works in the players club and he said no I'm a cashier. I asked to be transferred to the players club and he put me on hold. After several minutes the phone started ringing but no one answered. I called back and again the man answered the phone and I asked to be transferred to the players club. No answer again. I called back again and found out that they obviously have caller id because the phone was picked up and immediately slammed in my ear. Very rude especially since the business that you work for depends upon customers coming in and spending money so that you can have a job and receive a paycheck. I am employed at one of your competitors and myself and my coworkers would be fired on the spot if we ever treated any of our guests or potential guests that way! And we will be visiting a different casino tonight and in the future. Very disappointed in the customer service that was shown to me.

Niesha Nobles

Just the right size to be enjoyable without being overwhelmed. They have a full bar but didn't do the best mixing that night. Don't want to call anyone out because they were friendly, just not really good for the cost. It was clean and not too Smoky.

T.J. Hunter

The facility is very clean. It is small. Here's one of my favorite things about this place,( it's not loud) In the middle of nowhere, but a hidden gem. They clean all their machines all the time. The employees are easy going and very nice. They wear mask. You will get bonuses and get to play on their money. Get you a club card. It pays off.the restrooms are clean and tidy. It has a restaurant. A gift shop. High rollers area. It has a couple of card tables. In the middle of the casino is a round bar. At 11:30 they will announce last call for alcohol. Female's this is for you. You are safe there. Officer will escort you to your car. No problem. The facility isn't freezing. It's been year since I've had fun at a casino. You wanna have good clean fun. This is the place to go.